unable to e file Ca. state taxes due to an error stating I had a W-2, no W-2, we are both retired.

[darleneblue52]

your error message seems unresolvable, since Ca 540 claims I had a W-2 with state taxes deducted.  Can not find any W-2 wks that the error message refers to.  WE have no w-2 , both retired.  Furious that I've been trying to figure this out since August and your program is NOT helpful or user friendly.  Just e-filed Fed tax, but am coming up on deadline for Ca state also.   Call me and walk me through this!!!

[Anonymous_]

How do I contact TurboTax? (intuit.com)

[NCperson]

@darleneblue52 - worst case scenario..... print, sign  and mail the CA return - will also save the $25 efile fee 

[Thehobe1]

I just had the same problem today, 03/01/2025. The Turbo Tax program would not file my California tax return because I did not file a W2 since I am retired as well! I filled out the federal W2 with all zeroes and that seemed to work. I have never had this problem with Turbo Tax before and I have been using it for over 10 years since retired and have never had to fill in a W2 form with a bunch of zeroes on the Federal W2 form.