TurboTax says "Please complete the action below to verify you're not a robot (and for added security).", but there is no action to complete. I am on the transmit screen.

[mesquitebean]

If your "Transmit My Returns Now" button is not working, it may be due to a CAPTCHA not appearing, where one would need to checkmark "I am not a robot."

• First, simply refresh the page in your browser and see if that changes anything.
  
• If not, then log out and clear your browser Internet cache.
• Close the browser and reopen it.
• Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
• Log in and try again.
• If still unsuccessful, do all the above, then this time open a private window/private browsing (aka "incognito mode").
• Log in with the private window (again making sure cookies are allowed) and try the efile again.
  

If that doesn't work, see if a different browser (with cookies allowed) will solve it.

[donm444]

the above does not show and i hcve nothing to send

[Prettystella321]

Why not showing Robert 

[BrandiLO1]

Have you tried the steps offered by @mesquitebean? If yes, please take a screenshot of the screen you are on and black out any personal information to further troubleshoot this with you @Prettystella321.

[Allenmaki69]

Am having this error and I have try all what you you said but not working 

[HeatherPLO]

Please try the steps here on how to troubleshoot transmitting your return.  

If you have exhausted all steps, you may need to print and file.  When a Tax Return Can't be E-Filed No Matter What You Do

[SP35]

BIus

[HeatherPLO]

@SP35

May I get you to post your question here in the thread? 

Is it related to the subject in this old post? 

Please post when you are able to and someone will follow up with the next steps.  

[cligon]

Same issue.  Any luck?  i 've tried all that was suggested, nothing is working.

[SForrestLO]

If you have tried the above resolutions and are still experiencing problems, please contact support. 

This FAQ will provide you with the steps to contact an agent. 
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[Damdifino]

Turn off your VPN if you have one.

[donnalstorey]

how to complete captivate

[CatinaT1]

Try a different browser.