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CatinaT1
Expert Alumni

TurboTax Premium not showing running refund/owe information

Here is a FAQ: Why don’t I see the tracker that shows my refund or taxes owed?

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

TurboTax Premium not showing running refund/owe information

this does not work for me for some reason. This is extremely frustrating

CatinaT1
Expert Alumni

TurboTax Premium not showing running refund/owe information

Did you follow these instructions? 

Here is a FAQ: Why don’t I see the tracker that shows my refund or taxes owed?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

TurboTax Premium not showing running refund/owe information

By the time the non-intuitive work arounds were posted I had already filed my taxes.  Bottom line: TT took away a valuable tool.  As various members pointed out even the customer service people were not able to provide clear or consistent ways to reinstate the running total.  Even though work around options later appeared they were not easy to find and too late for many of us. 

TurboTax Premium not showing running refund/owe information

@CatinaT1 thanks but I am asking how to view the running total, not the total after I am completely finished entering my detail. I see that TT has removed this from their customers. Not sure who benefits from the "For accuracy and simplicity" statement, but it's not the customer. Thanks

TurboTax Premium not showing running refund/owe information

You don't have to enter in all your information. If you select review from the menu on the left side you click through the initial questions and it will show you where you're at. Not a great solution but it does work.

lotisb
New Member

TurboTax Premium not showing running refund/owe information

This is the only option that helped. Thanks.

TurboTax Premium not showing running refund/owe information

Even when I click on review, my running refund amount does not show.  What does show is a request for payment. THEN, MAYBE it will show.  I still don't know.

TurboTax Premium not showing running refund/owe information

Using chrome and still not working.

CatinaT1
Expert Alumni

TurboTax Premium not showing running refund/owe information

Here is an FAQ: Why don’t I see a refund tracker or my taxes owed?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

TurboTax Premium not showing running refund/owe information

shawnk8
New Member

TurboTax Premium not showing running refund/owe information

I will also stop using this program as well, due to this change. How am I expected to do my taxes and understand the facts of the data I'm entering.  Isn't this the whole point of doing taxes either you owe or due a refund but it will be a mistery for now until you pay TT.

nickelous
New Member

TurboTax Premium not showing running refund/owe information

I'm having the same issue, this is lame. Looks like they are trying to trap people into purchasing prior to seeing the numbers. It's shady and deceptive. I'm checking out https://www.freetaxusa.com/ 

 

EDIT

After going back through it for the 3rd time on a different PC, it did calculate my numbers and now shows it on the top. Definitely a little buggy. 

TurboTax Premium not showing running refund/owe information

I am having the same issue and it is very frustrating.  The projected return was one of my favorite features.

TurboTax Premium not showing running refund/owe information

MISSING REFUND MONITOR

 

Sorry—-the “running” refund monitor that used to change as you entered data is gone.  You have to get all of your income, etc. entered into the software in order to see the results.

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/customer-complaints/dont-see-tracker-sho...

 

 

The other place for you to look for your federal refund or federal tax due is on your Form 1040

Federal refund will be on line 35a

Federal tax due (that needs to be paid by April 15) will be on line 37

 

 

PREVIEW 1040

 

https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing

Click on Tax Tools on the left side of the screen. Click on Tools. Click on View Tax Summary. Click on Preview my 1040 on the left side of the screen.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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