TurboTax Deluxe not showing running refund/owe information

[user258]

My TT Deluxe online is not showing a running total of refund/amount due.  I saw solutions in 2024 that have not worked for me, and Tech Support has been unable to solve so far.  Has anyone had this problem and fixed it?

[taxlady28]

That feature has been removed from TurboTax until the user puts in their income, expenses, and deductions.  Once all data is entered, go to REVIEW and then the tracker will show up again.

[xmasbaby0]

MISSING REFUND MONITOR

Sorry—-the “running” refund monitor that used to change as you entered data is gone.  You have to get all of your income, etc. entered into the software in order to see the results.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/customer-complaints/dont-see-tracker-sho...

The other place for you to look for your federal refund or federal tax due is on your Form 1040

Federal refund will be on line 35a

Federal tax due (that needs to be paid by April 15) will be on line 37

PREVIEW 1040

https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing

Click on Tax Tools on the left side of the screen. Click on Tools. Click on View Tax Summary. Click on Preview my 1040 on the left side of the screen.

[user258]

Thank you, though this is extremely disappointing.  I was on the phone with tech support for over an hour, and they just learned this now, too.  They told me that the desktop version still has the calculator - no change - for anyone else wanting to get it back.

[lpaulsen]

I am on the desktop version and it's missing from there also

[DoninGA]

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@lpaulsen wrote:

I am on the desktop version and it's missing from there also

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The desktop editions all have the indicator for refunds or taxes owed at the top of the desktop program screen.

[hbomb2191970]

No...they do not

[maoneill]

This worked for me. on turbotax online. Thanks

[flemwife]

I finally figured it out!! On the left menu, select Tools, then select View Tax Summary. It will show the due/refund amount there.

[roccogordi]

This is the correct answer!  It shouldn't be this hard to find though.  It seems like a fairly important data point for preparers to see as we go along.  

[Gilligan43]

You're correct. I have a few forms waiting to be completed. 

Thx.

[pmolseed]

Desktop view does not have it.  I can't see anything until I get to the payment page. I still cant see state even on this page though. this is so disappointing.

[pmolseed]

Thanks. Found Federal under Tax tools -> tools -> review tax summary.  Still looking for state.

[DoninGA]

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@pmolseed wrote:

Desktop view does not have it.  I can't see anything until I get to the payment page. I still cant see state even on this page though. this is so disappointing.

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Does the top of your desktop program screen look like this? -

[mgudites]

This is incredibly frustrating. Going to "Review" does NOT work. I just need to know where I stand with what I entered so far.