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jthi
New Member

TurboTax 2023 Deluxe Mac desktop won't launch

I bought the download for TurboTax 2023 Deluxe 2023 last week and just got around to downloading it. I installed it as usual and it won't start. The program icon bounces a few times in the dock then stops, and, when I click it in the dock, it does nothing. I haven't gotten any error messages, it just doesn't launch. I have to force quit it to be able to try to launch it again. I've tried right-click Open as well and that hasn't yielded any different results. I've uninstalled and reinstalled it a few times. I'm running Monterey which supposedly meets the minimum requirements. Any insights?

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3 Replies
CatinaT1
Expert Alumni

TurboTax 2023 Deluxe Mac desktop won't launch

Here is a couple FAQs for you: 

Troubleshooting TurboTax for Mac Desktop installation and updating issues

TurboTax for Mac won't open when installed

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jthi
New Member

TurboTax 2023 Deluxe Mac desktop won't launch

Yeah, I found those posts on my own previously. I've tried all those steps and that didn't fix anything.

CatinaT1
Expert Alumni

TurboTax 2023 Deluxe Mac desktop won't launch

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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**Mark the post that answers your question by clicking on "Mark as Best Answer"
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