TurboTax for Mac won't open when installed

Make sure you're using the following settings to allow TurboTax to install:

1. Make sure you have administrator rights and the account you're using is the admin account.
2. From the Apple menu, choose System Preferences Security and Privacy General.
3. Select the Lock in the bottom left corner to make changes.
4. Then select App store and identified developers under Allow applications downloaded from (if you're unable to choose it, select the lock icon and enter your admin password).

After opening TurboTax, you can put your computer's security settings back to the way they were.

If you recently upgraded your operating system to OSX 10.12 Sierra or above please follow the below steps.

1. Make sure you have administrator rights and the account you're using is the admin account.
2. Navigate to Applications folder.
3. Right click on TurboTax 20xx icon. (If you aren't using a mouse, hold down your Control Key then select the TurboTax 20xx icon.)
4. Click Open (If you aren't using a mouse, select Open from the popup screen)