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jimmystjohn63
New Member

Turbo wont let me finish and file keeps getting stuck on address format

 
7 Replies
xmasbaby0
Level 15

Turbo wont let me finish and file keeps getting stuck on address format

The address on the card you are paying your fees with must match the address on your tax return.  Is that it?

Or is it that your forms are not yet ready? Many forms are not yet ready, because it is very early to file.  Click on Review to see if you are waiting for forms.  The IRS will not be accepting returns until the end of January.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
kingchris909
New Member

Turbo wont let me finish and file keeps getting stuck on address format

I'm having the same issue. Were you able to find a solution?

JamesG1
Employee Tax Expert

Turbo wont let me finish and file keeps getting stuck on address format

Have you clicked the foreign country address?  See directions below.

  • On the far left, click on My Info.
  • Under Personal info summary, click on Edit to the right of Mailing address
  • See drop down menu under Enter your current mailing address

 

 

 

 

 

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JKBRAY011
New Member

Turbo wont let me finish and file keeps getting stuck on address format

I can't get past the browser update. I'm doing my return on my LG Phone. I use chrome to get in but I cannot go further. I need to speak with a specialist on the phone.

[phone number removed]

MoniqueLO
Intuit Alumni

Turbo wont let me finish and file keeps getting stuck on address format

Please see below for information on how to contact customer support.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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penmacco
New Member

Turbo wont let me finish and file keeps getting stuck on address format

My tax files won't file electronically because the state lile address is all caps.  How do I edit the address information?

BrandiLO
Intuit Alumni

Turbo wont let me finish and file keeps getting stuck on address format

@penmacco Which address are you trying to update? Are you trying to update your address or an address entered on a W-2? Can you please provide some more details so we can better assist you.

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