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Natgene12
New Member

TT 2022 on Mac keeps asking for login keychain password

tried both

TT 2022 on Mac keeps asking for login keychain password

TT 2022 on Macbook keeps asking for login keychain password.  Can't save changes to my data.

 

mamarks
New Member

TT 2022 on Mac keeps asking for login keychain password

 the fix of entering screensaver password without hitting enter and always allow seemed to work. Fingers crossed.  Thank you to the member who posted this solution.

mweinstein7
Returning Member

TT 2022 on Mac keeps asking for login keychain password

Thanks - I'll try this. I saw another post which mentioned having to reboot my machine, which seems like an excessive step to have to take, but whatever.

 

Very poorly tested product.

 

TT 2022 on Mac keeps asking for login keychain password

I spoke with tech support and received the same suggestion to select "always allow" and it also worked for me.

hak2
New Member

TT 2022 on Mac keeps asking for login keychain password

Outstanding work around. I spent more than one hour trying everything I could imagine and do appreciate your having the simple answer to a ridiculous problem with the new 2022 software for MAC...

 

 

rzak
Level 1

TT 2022 on Mac keeps asking for login keychain password

entering your system or screensaver password and clicking "Always Allow" instead of "Allow"  worked for me too.  thank you.

TT 2022 on Mac keeps asking for login keychain password

I even called the TT helpline and the helpful young lady couldn't solve this.  It's taken me 3 hours and I'm furious with Intuit.  This is just plain irresponsible Fubar on Intuit's part - I only dowloaded the program this evening and clearly this has been an issue for months.  Next year I'll do H&R Block. 

The problem is this.  With the latest macs and Ventura (13.2.1 in my case) you may not have your login password associated with the keychain app.  I don't know if this is a deliberate security pass or a fail on Apple's part but if this happens to you, your login won't work on the stupid popup from TT asking for keychain access.

If possible, get out of TT entirely - force quit if you have to.  Go to system applications > Utilities > Keychain Access app.  At the top of the page, highlight login (first item on the left) and then across from that highlight passwords from the line of items along the top of the page.  The logins should be listed alphabetically.  
Doubleclick the one for Intuit.  Click on the right tab for Access Control.  At this point, if you don't see TurboTax 2022 listed, then add it using the "+"at the bottom of the box.  Then click on the button at the top of the box that says  "Allow all applications to access this item."

In my case, I did this once and it worked.  Also, when I re-opened the keychain item the listing for TT 2022 so that I could write this, the listing for TT 2022 had disappeared.  The good news is that TT 2022 now opens so no more keychain message, and the probram appears to be its normal, slightly clunky self.

TT 2022 on Mac keeps asking for login keychain password

Did anyone find a resolve for this problem.?  I cannot access the File or Turbotax buttons in the top ribbon. I cannot save my work. 

In prior years Turbotax created and stored the access password in my Keychain. It was totally done by TT and I never asked for the password to be created nor did I have anything to do with creating the password. . I can access prior year passwords, but it appears no keychain password was created for TT 2022.  Prior year passwords do no work for TT 2022. TT still keeps asking for a password that seems does not exist. I spent and hour with Apple senior support and it appears to be an Intuit/TuboTax problem. I spent several hours with various TT support staff and no-one was able to help yet.  Not sure how to proceed.

TT 2022 on Mac keeps asking for login keychain password

I spoke to Apple Senior support. It does not seem to have anything to do with Apple. I have used TT Premier for the past 8 years and never had this problem before

TT 2022 on Mac keeps asking for login keychain password

Yes I am using a desktop version of TT 2022 Primier on a Mac

The password that TT is looking for does not seem to exist in Keychain

TT 2022 on Mac keeps asking for login keychain password

what is the solution?

CarissaM
Intuit Alumni

TT 2022 on Mac keeps asking for login keychain password

Please try to follow the workaround here to better assist with the keychain. 

 

Please let us know if this does not work. @Schedulee4me 

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TT 2022 on Mac keeps asking for login keychain password

If possible, get out of TT entirely - force quit if you have to. Go to the mac's system applications > Utilities > Keychain Access app. At the top of the page, highlight login (first item on the left) and then across from that highlight passwords from the line of items along the top of the page. The logins should be listed alphabetically.
Doubleclick the one for Intuit. Click on the right tab for Access Control. At this point, if you don't see TurboTax 2022 listed, then add it using the "+"at the bottom of the box. Then click on the button at the top of the box that says "Allow all applications to access this item."

In my case, I did this once and it worked. Also, when I re-opened the keychain item the listing for TT 2022 so that I could write this, the listing for TT 2022 had disappeared. The good news is that TT 2022 now opens so no more keychain message, and the program appears to be its normal, slightly clunky self.

lbonn
Returning Member

TT 2022 on Mac keeps asking for login keychain password

Thank you!! It worked - unfortunately lost half hour of trying different passwords & things until I checked the TurboTaxs Community. My problem was hitting return after entering password.

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