TT 2022 on Mac keeps asking for login keychain password

[Rhodester]

This worked for me as well...Shut everything down. Restarted my Mac. After opening up Turbo Tax, I would add that I had to click on "File" and then the annoying popup box appears. And just like you said, I entered my password, clicked "Always Allow" and it's gone! I can now access the 15-20 options listed under "File."  Thanks.

[msrobbina]

Every time I go to the file tab on my TurboTax it asks me to enter my keychain password. I enter my password and it doesn't accept it.  I have to always deny but then I do not have access to the File tab and cannot save as a PDF or other elements in file. Please provide a fix.  I have used TurboTax on my Mac for many years and never encountered this issue.  Online it sounds like this is a common problem for many Mac users.

[chuckm949]

I ended up (after saving all passwords on paper) reset keychain.  I then had to login to all my sites and reenter login and password.  A very poor way to get it to work.  TT needed to fix the problem.

[cdsnyder1956]

It worked when I put in my computer password and hit always allow.  So simple yet unless you know to hit "always allow".

[michelle6729]

The following steps seem to have solved this issue for me: (a) Restart the computer; (b) Start Turbotax and, when it asks for a keychain password, enter your computer screensaver or login password and click "always allow".  

[mweinstein7]

I do not use the Keychain to manage passwords, so I have no active keychain info to give TurboTax. I'm trying to get to the File menu in Turbotax so that I can Save, Open, etc tax files, but when I hit Deny to provide access to my Keychain, the dialog box goes away but the File menu never pops up. This is a ShowStopper - I cannot use TurboTax if this is the case.

[joaquinoakland]

This bug is not related to use of Keychain Access by you.  The Intuit software has used your keychain. 

The easiest way around this bug is:

   1) provoke the keychain pop-up, for example by attempting to save the file,

   2) enter your login and screensaver password

   3) click Always allow  (NOT clicking the highlighted Always; NOT pressing Return or Enter)

[coopmtn]

I'm having the same problem with TT 2022 and the suggested solution didn't work. Nothing seems to get rid of the dialog box. And I can't open the Intuit  item in the keychain which ordinarily allows one to access the password. No help whatsoever from Intuit. Darn poor software!

[coopmtn]

Does anyone have a fix for this problem yet? 

[joaquinoakland]

Start TT 2022. When the file is open:

Menu>File

The message pops up

Enter your MacOS password (called "system", "login", or "screensaver" password)

DO NOT press Enter

Click the Always allow button

NOT the Allow button

Learn the name of a member of the Intuit Board of Directors.

Write a polite letter explaining that management is damaging the brandname that brings in the revenues and the profits of the shareholders.

[Hamlin Valley]

Me too!  So Frustrating!

[CassLO]

In some rare cases if you've given Keychain access to TurboTax, you can go to Applications > Other > Keychain access > Keychains > Login > Category > Passwords > find Intuit or TurboTax and right-click Get Info > Attributes > Show Password.

You will be prompted for your Mac password and it'll show you the password you used to encrypt your TurboTax file. This is may not work for all users.

For more information, please see the TurboTax FAQ below:

• How do I access my password protected TurboTax Desktop file if I forgot the password?
• Additional Information

@Hamlin Valley 

[Natgene12]

this is not working for me at all. I try over and over with no results

[Natgene12]

I have tried all of the above with no results

[joaquinoakland]

Natgene, which instructions are you using.

The one that begins "In some rare cases" ?

Or this one:

Start TT 2022. When the file is open:

Menu>File

The message pops up

Enter your MacOS password (called "system", "login", or "screensaver" password)

DO NOT press Enter

Click the Always allow button

NOT the Allow button