You'll need to sign in or create an account to connect with an expert.
If you are stuck on a screen in TurboTax or in a loop you may need to log out and restart your computer, then log back in, or try another browser. You may also need to clear your cache and cookies.
To clear your cache use this TurboTax FAQ
To delete your cookies use this TurboTax FAQ
@wdwatts
Thanks but that's not it. It's a problem with Turbotax and it won't let me past that screen to file! Can someone fix it? 6th year I've used it and never had this problem before. It thinks I have missing information on the +Plus benefits screen which I don't even want and makes me go to the info screen and go through my entire return, all is good, it's check at the end is good, then the Plus benefits BS again!
Please reach out to TurboTax Customer Support as your issue would be best resolved with one-on-one support.
What is the TurboTax phone number?
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
tigergal2015
New Member
slsurp
New Member
Ken687
Level 2
pkiran
Level 1
nalalee1
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.