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Level 2
February 17, 2022
Question

Transferring turbotax to a new computer

  • February 17, 2022
  • 3 replies
  • 8 views

I have followed the directions to transfer TurboTax2020 to a new computer but this is what I'm encountering:

1. I put "program folder" and "application" on a thumb drive

2. Inserted thumb drive into new computer and transferred the program folder and application

3. When I open the TurboTax 2020 application and click on "open tax return," it takes me to the program folder

4. I click on the program folder and it takes to me to 4 more folders and those folders contain A LOT of files

Can anyone provide some clear directions on what to do?

I appreciate any help with this--been hours trying to do something that seems like it should be simple!

3 replies

rjs
Level 15
Level 15
February 18, 2022

Where did you get those directions? You can't do it that way. You have to install the TurboTax program on the new computer from the CD or download, the same way that you installed it on the old computer.


How to install TurboTax on Windows

 

DrG6Author
Level 2
February 18, 2022

I got directions from this community!!

TurboTax 2020 is installed on my new computer.

When I click on open new file, there is nothing there.

So, I go to the File folder on my computer and click on the transferred folder TurboTax 2020.

When I open the transferred folder, there are a jillion files as I was explaining. 

 

rjs
Level 15
Level 15
February 18, 2022

To open your 2020 tax returns, the files you need are your tax return data files. You have to copy the data files from the old computer to the new computer. The data files for 2020 tax returns have a file name extension of .tax2020. The default folder that they would be in is Documents\TurboTax, but you could have saved them in another folder. If you can't find them, search the entire hard drive on the old computer for *.tax2020.


TurboTax will not automatically find tax return data files that it did not save on the same computer. To open a .tax2020 file that you copied from the old computer, navigate to the folder that you copied it to and select the file.

 

Level 2
May 7, 2022

Transferring turbotax to a new computer?

VolvoGirl
Level 15
May 7, 2022

For Windows. Your tax files end in .tax or starting in 2008, .tax2008, .tax2018, .tax2019, .tax2020 etc. They should be in your Documents in a Turbo Tax folder. You should also have the pdf files of each year. Or search your computer for all files ending in .tax. Also if you haven't done it, I would open each year in the program and save it as a pdf file, go to FILE - SAVE TO PDF so you don't need the program installed to view your return.


What I would do is just copy the whole Turbo Tax folder that is under your Documents. That should be where the .tax files and pdf files are stored. Copy that folder to a flash drive or best yet is to burn it to a CD or DVD and then you will have a backup of them. Then on the new computer copy the folder (or files) from the flash drive to your Documents folder.

You only need the tax return data file ending in .tax2020 to transfer into 2021.

See this article on how to move your tax return to another computer…….
https://ttlc.intuit.com/community/tax-data-file/help/how-do-i-move-my-tax-data-file-to-another-computer/00/26128


After you get the program reinstalled the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to FILE - NEW). Enter some basic information, then go to the state tab and download the state program. Then try to open your existing return, go to FILE - OPEN

 

Carl
Level 11
Level 11
May 7, 2022

Three simple steps:

- First, install the TurboTax program on the new computer. If your return includes one or more state returns, you must also install the modules for all states included in the tax return.

- Next, copy the .tax2021 from from the documents/turbotax directory on the old computer, to the same location on the new computer.

- Finally, open the TurboTax program on the new computer and if necessary, select FILE then OPEN, navigate to the documents\turbotax directory, select your .tax2021 file and open it.

You're done.

 

 

Level 2
August 25, 2023

On the point about download the states.   On the original computer, I had 2 - the free one & the one I paid for.   So on the new computer, I can redownload the free one, but what about the other?   Can I move that over?   How do I not repurchase it?