To protect you from identity theft, your tax return is currently being reviewed. To help us process your return more quickly, verify your identity and tax return inform

[sabinaisyva07]

@Cynthiad66 I understand thay however I am asking if I verified with IRS on March 18th and I still see berify identity text on my board should I verify online also? Because I verified it over the phone and I still have it there. How long does it usually take to dissapear after you verified over the phone. Anyone had the same experience?

[Cynthiad66]

Yes, there are several people with a similar experience but each experience is different.  It takes as long as required by each case.  If your identity has been compromised it will take longer to clear.  There is no set time limit.

I suggest creating an IRS Online Account where you can track all activity in real-time.

Tips For Handling Identity Verification Requests From The IRS

@sabinaisyva07 

[Trinataitano]

I verified my identity 3 weeks ago and no updates except it shows received and delayed on its where's my refund. It's frustrating but I believe it'll take up to 9 weeks to update 

[username1234567]

Update.....checked the "Where's My Refund" site this morning. Everything's been approved and am set to receive the refund April 3rd.

[Trinataitano]

Lucky. Mine still shows error 428 when I check on a browser, and on the app it just says RECEIVED still and that there is a delay on my processing. God...is it going to really take 9 or more weeks!?

[Mparedez2121]

I filed electronically on 1/26/24.... It showed it got accepted about a week later. After about 2wks I checked again and saw that I received a message stating i needed to verify my identity. I was then told my letter got sent out on 2/21/22. So, I "patiently" waited about 30 days for my letter. I didn't receive my letter till 3/22/24. I verified that same day, and now I'm still waiting... Check every other day or so and the same message shows saying I need to verify my identity, was told it could take up to 9wks to receive my refund.

Any one else in the same boat as me??? 

[sabinaisyva07]

I filled on 25th it got accepted on 29th. I didnt receive the letter till march 15th. I verified over the phone and in 2 weeks nothing changed so I went and verified online as well. It showed that you succesfully verified but my transcript shows N/A and the message still says that stupid thing "to verify your identity". irs login says your tax return not processed. what is happening. should I call them again? I already called them so many times for that stupid letter even though I verified its been 3 weeks and no change

[Devargas6718]

Omg im going threw the same exact thing 😔 it's so frustrating now the u told me I have to wait 16 weeks for them to go over it n process it thats  already gona be time to file next year  it's ridiculous  that they can do this and we can't do anything about it!!some of us really need our refund not everyone is well off like them 😡 sorry just venting 

[Trinataitano]

Yes I am. Filed the very day it opened and got my letter end of February. It's been 5 weeks now and it's still at RECEIVED with a notice that my return is taking longer than expected. I assume the full 9 weeks at this point. 

[Devargas6718]

Some of us rely on that money because we work hard to make that money back at the end of the year so some of us depend on that money because some of us r not that fortunate  to have money to not depend on it  we work for min wage  have our family to support its rough so now I have to wait 16 weeks longer for my return to get processed  such a wonderful  government  to make us wait  for money  that WE made threw out the year RIDICULOUS !!

[Stephanie1979]

My tax return is saying the same thing. “We have received your tax return and it is being reviewed.” I received a letter from the IRS giving an appointment date of May 28, 2024, to identify who I am. I showed them my ID and SSC. Have not heard anything from them since. Now it’s another tax year, and I still ( almost a year later) have not received my tax return from 2023. I don’t know what to do. Do I file this years return and will it affect this one to?

[CatinaT1]

You will need to contact the IRS for information. It might be easiest to set up an account with them.

IRS Individual Online Account  

• Taxpayers with a Social Security number or an Individual Taxpayer Identification Number can create or access their IRS Individual Online Account to get information they need to file their return.
• With an IRS Individual Online Account, people can:
• View balance owed, payment history and schedule payments.
• Cancel scheduled payments.
• Get transcripts.
• View or create payment plans.
• See digital copies of some IRS notices.
• View key data from their most recently filed tax return, including adjusted gross income.
• Validate bank accounts and save multiple accounts, eliminating the need to re-enter bank account information every time they make a payment.
• View, approve and electronically sign power of attorney and tax information authorizations from their tax professional. 

[Richieyost]

They are using other devices and I couldn't take them off. It also uploaded 10 documents when I was on the app and I did not do that.. I barely only put my w-2 in for HUHOT

[Bmcqueen82]

They are asking for 14 digit control number

[LindaS5247]

You should receive a letter from the IRS with the 14-digit code on it to use to verify your identity.  The 14-digit number that the IRS requests on Form 5071C is located on the top right-hand corner of the letter

If the IRS suspects that a tax return that was filed with your name on it is the result of identity theft, they will send you a special letter, called a 5071C Letter.  

This letter is sent to inform you that the IRS has a tax return with your name and Social Security number on it that may not be yours. 

The letter will ask you to take steps to verify your identity and confirm whether or not the return is actually your return.

When you receive your letter, you will be asked to verify your identity via the ID Verify website or phone system. ‌They will ask you questions that only you can answer correctly. 

What you will need for this verification process:

• your previous year’s tax return
• your current year’s tax return
• all supporting forms and schedules

After the verification proves that you are the person that is named on named on the return and that you filed the return, your return will be processed. 

Once your return is successfully verified, it will  take about 6 weeks to complete processing of your return.

Click here for "Tips for Handling Identity Verification Requests From the IRS"