THERE IS A BUG IN YOUR SOFTWARE. HOW DO I REPORT IT?

[DoninGA]

@krylso2 Deleted the Form 1099-G that you received for the unemployment.  Then re-enter the 1099-G

Click on Tax Tools on the left side of the online program screen

Click on Tools

Click on Delete a form

Note - There may be multiple pages of your tax return forms and schedules so click on the page number or right arrow (>) shown at the bottom of the federal tax return forms.

To enter unemployment compensation

Click on Federal Taxes (Personal using Home and Business)
Click on Wages and Income (Personal Income using Home and Business)
Click on I'll choose what I work on (if shown)
Under Unemployment
On Unemployment and Paid Family Leave, click the start or update button

[millsa]

One last follow-up about the zip code INACCURACY on the MI-1040CR Homestead Tax Credit form.  While I had been given a free Desktop program to use, I've since discovered that the zip code is still pulled in inaccurately on that form, just like it did in the Online premium version (note: the Retention Dept specialist had me confirm the zip code in the wrong spot using the Desktop program, when we were only the phone; thus me previously thinking it was pulling in correctly... in my last message posted in this thread).  

The work-around using the Desktop program is to enter only the 5-digit zip code in the "My Info" section at the beginning; then the zip code will be accurate on ALL forms (since just using the 5-digit zip code).

Geesh...  seems to never end...

[thereseozi]

Oh my gosh, that is unacceptable. I appreciate all the effort you have exerted in addressing this issue. And it's very disappointing that after all these weeks, TurboTax has done nothing to correct it.  I feel like I will no longer trust TurboTax to do my returns. 

[savoryg]

Using VA state return.  I'm a part year resident.  I have entered the date I moved from VA to FL, and the state I moved to.  However, program keeps telling me I need to enter this information and won't let me progress