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Some banks are not partnered with TurboTax to allow imports of data. You just need to click "I will enter it myself"
This is your first and only post on the user community forum with the User ID @mgeorgelis1
Enter interest income in the Search box locate in the upper right of the program screen. Click on Jump to interest income
On the following screen, click on Yes
On the next screen click on Continue
On the screen labeled Let's import your tax info click on Change how I enter my form
On the screen labeled How do you want to add your 1099‑INT? click on Type it in myself
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