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ldelriego
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16 Replies
AkinaLO
Expert Alumni

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You can contact customer support by following these instructions. You can also refer to this page for additional instructions. https://ttlc.intuit.com/replies/3300041

edited 4/5/20

 

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Please help me print my return before filing

How do I do this.

 

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How do I get a live person on the phone

 

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@Jim Kinsey wrote:

How do I get a live person on the phone

 


See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

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@Jim Kinsey wrote:

Please help me print my return before filing

How do I do this.

 


You have to pay the TurboTax account fees before the return can be printed.  Or you have to register the Free edition before the return can be printed.

To pay the TurboTax online account fees by credit card, without completing the 2019 return at this time, click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. On the next page, to pay by credit card, click Pay Now. The next screen will show a review of your Fees, click on Continue. Complete the next screen to pay by credit card and click Continue.

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I can't get my code to finish my taxes 

JeanneLO
Expert Alumni

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If you need to speak to TurboTax Customer Support for a service code, please click this link: https://support.turbotax.intuit.com/contact/

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Shawn30
New Member

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I was trying to find the exact date my refund is going to reach my account

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@Shawn30 wrote:

I was trying to find the exact date my refund is going to reach my account


Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Shawn30
New Member

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How can I talk to a live person not the operator

AkinaLO
Expert Alumni

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To add to DoninGA's post, here's a post that suggests what options to press in order to reach a live person at the IRS.

What number can I call to actually reach someone at the IRS?

@Shawn30

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Chb1963
Returning Member

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estoy tratando de hacer mis impuestos desde hace 2 semanas y presente problemas con la pagina me logre comunicar con unas personas el martes pasado y me pidieron 2 días para actualizarme el caso es [social security number removed] sigo presentando el mismo problema y no consigo un numero de telephone para llamar y ser atendido por alguna personal de ustedes

podrían darme un numero telefónico para llamarlos

Chb1963
Returning Member

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a phone number for contact someone on spanish please

MichelleLO
Expert Alumni

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Unfortunately, TurboTax does not have a customer service line for Spanish speakers, however, when you contact TurboTax Customer Support you can request someone who speaks Spanish. Please see What is the TurboTax phone number?  and select your software to get you to the right person. 

@Chb1963

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