Talk to a representative?

Forum|Forum|7 years ago
June 3, 2019
4 replies
7 views

need to speak to a representative

AkinaLO

Level 15

You can contact customer support by following these instructions. You can also refer to this page for additional instructions. https://ttlc.intuit.com/replies/3300041

edited 4/5/20

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Jim Kinsey

Level 2

Please help me print my return before filing

How do I do this.

Jim Kinsey

Level 2

How do I get a live person on the phone

Sierra8072019

Level 2

I can't get my code to finish my taxes

JeanneLO

Level 14

If you need to speak to TurboTax Customer Support for a service code, please click this link: https://support.turbotax.intuit.com/contact/

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Shawn30

Level 2

I was trying to find the exact date my refund is going to reach my account

DoninGA

Level 15

@Shawn30 wrote:

I was trying to find the exact date my refund is going to reach my account

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions