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Level 4
January 3, 2025
Question

Social Security SSA-1099

  • January 3, 2025
  • 3 replies
  • 0 views

Program will not allow me to enter SSA-1099 amounts  (1/3/2025)

    3 replies

    Level 15
    January 3, 2025

    Are you entering it in the right place?

     

     Go to Federal> Wages & Income>>Retirement Plans and Social Security  (SSA1099 and 1099RRB) to enter your SSA1099.

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    jimmy5609Author
    Level 4
    January 3, 2025

    Yes...I click on Update and it takes me to screen about SS not being taxes in certain countries.  I click on NO and it brings me back to the original page where the update is...

    Level 15
    January 3, 2025

    You may need to talk with customer support.   But....I am curious.....how do you already even have a SSA1099 on January 3?   Social Security mails them in January and it seems pretty early for anyone to have one yet.

     

     

    To call TurboTax customer support

    https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

    Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    VolvoGirl
    Level 15
    January 3, 2025

    Did you transfer from 2023 to start?   Are you using the Online version or Desktop program?  

     

    One problem people have…..

    If you can't enter your Social Security in the boxes try deleting the form.  See this thread for things to try.  There are posts for 2023 at the end

    https://ttlc.intuit.com/community/retirement/discussion/i-keep-attempting-to-enter-both-my-spouse-and-my-ssa-1099-sm-but-turbo-tax-won-t-let-me-enter-any/00/1427062

     

    In the box with $0 income double-click in that box and a Supporting Details window should open where you can enter the correct amount.  Or highlight the box and use Ctrl + I to open the Supporting Details window

    jimmy5609Author
    Level 4
    January 3, 2025

    Hello all...I spoke with support and they don't seem to know how to fix the problem I am having...Sent me a new license product and it did the same...  Waiting for a call back...

     

    I'm curious...do you have desktop copy of the Deluxe product and can you try clicking on the SSA-1099 Start to see if you get screen to enter amounts...

     

    Thanks...

    DoninGA
    Level 15
    Level 15
    January 3, 2025

    @jimmy5609 I am using the 2024 TurboTax Premier edition for Windows.

     

    Do you ever get to this screen to enter the SS benefits??????

     

     

    Level 2
    April 14, 2026

    Need my SSA EARNINGS for 2025

    SharonD007
    Level 14
    April 14, 2026

    You can get a duplicate SSA-1099 by downloading it on  my Social Security account online. You can also call the Social Security Administration at 1-800-772-1213 to request a duplicate SSA-1099.

     

    Refer to the Social Security website Get tax form (1099/1042S).

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