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Another few folk with the "Desktop" software, encountered the same problem, and solved it as follows:
1) Open tax return and switch to Forms Mode
2) Open the SS Benefits worksheet from the left-window ( "Social Sec" on left side)
3) When it opens in the rt-window...Delete it (selection at bottom of screen)
4) Return to the interview and re-enter the SSA-1099 area...and it should work now.
Thanks that worked
This is amazing! Does TurboTax ever read what is going on in the community? The social security window not opening under the wages and income tab was also the case last year with TurboTax 2024. The way I resolved the issue last year and this year is to go to Forms and open the ssa form. Next fill in the information in the specific items related to the SSA form you received and you are done! Now this makes me wonder whether the TurboTax executives are using TurboTax personally? If they were, the problem would have been fixed. Just a thought from my warped mind. Take Care and pass the word around.
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