Rejected eFile because of incorrect AGI - I checked my IRS account and it is the correct AGI

[blackzinnia]

I bought turbotax so I could eFile and it is rejected because they think my AGI is wrong - I checked my IRS on line account and it is the same AGI that they have listed

[VolvoGirl]

ENTER 0 FOR AGI. The IRS took a long time last year to process 2020 returns so the AGI didn't get entered in time.

When did you file 2020? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...

[blackzinnia]

As I stated in my original message I checked my IRS account and it was the correct AGI - I tried the "0" and that didn't work either - am filing a paper return - very unhappy that I put far more work into Turbotax than I put into a regular paper return - bummer