Last year when I did my taxes I purchased 2016 DE state. I had to buy a new computer but I transferred files to the new computer. When I try to open last years taxes it wants me to purchase DE again. How can I download the software I already bought so I can look at last year's tax file
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If you purchased a downloadable product through TurboTax.com, you can download it for up to 3 years after purchase.
See the instructions below:
https://ttlc.intuit.com/replies/3302070
Your links on this chat are no longer available. I need to re-download my States on my new computer. I get error 190. I tried what Bruce suggested, but it did not work. I need help!
Here's the new link to the Customer Support FAQ to get a Telephone number to call:
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Thanks for the tips. This worked perfectly for me. Instead of creating a new ABC co., i opened my 2017 file, imported into 2018 which did the magic of getting the State download. Now I closed TT, opened the right 2018 file from last year and voila the State is there.
You also have this option.
This link will allow you to download TurboTax products you have previously paid for at no additional cost. How do I download the software I purchased at TurboTax.com?
So looks like this works for only one state. I just tried this on my personal 2018 Premier and i have 2 states of which one state is free and the other is I paid. It shows up the paid state on the right column to download without any charge. But the free state is not loading. Very weird
Ah this site is good. This shows the 2nd State i purchased. What about the first State that is free with 2018 Premier? Its not downloading that
I'm still getting error 190 for that First state which is FREE with Premier 2018. What to do now? I'm stuck.
If you are still having issues getting the second state to show, please contact customer support by clicking here.
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