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Is your 2021 data file password-protected? Have you been using a Mac for your 2021 program?
Does it want the 16 digit License Code to activate the program? Or does your tax return have a password on it? Are you on a Mac?
"the 16 digit License Code" Where is this? Until this year I used hard copies - disks.
Please see how do I find my license code for TurboTax Desktop for guidance. If that does not assist, you can also use this link to contact us.
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