received a "failed validation" when e-filing

When I try to efile , I get "failed validation: there is an update available for your version of TurboTax". When I select update, it tells my program is up to date. What now???

posted

Here are several troubleshooting steps that you can try:

Make sure your Windows Software is up to date.
If you are using a downloaded version, uninstall and reinstall the program from your MyDownloads folder. How do I find my TurboTax for Windows software download?
If that doesn't help, try a manual update. What is a manual update?
Turning off your VPN and anti-virus software during the update can help as well.

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