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I manually entered what I had from TT to TaxAct. TaxAct is also cheaper. I’m now working on entering things from 2024, just in case TT delays again. Missed opportunity, poor customer transparency, and overall delays are not customer centric services.
I have not verified this yet, but someone posted that they called in and was informed 2/27 date. So far many are waiting on the recent 2/20 update but I am reluctant to trust it until I see it, especially because someone reported 2/27. 4562 not active yet why Depreciation 4562 DELAYED Depreciation and Amortization Form 4562 DELAY Need to expedite form 4562 amortization depreciation or otherwise use another platform
My husband just checked and he says the depreciation schedule is available now. From what I've been reading, looks like the blame goes to the government, not Turbo Tax. They shouldn't have fired half the IRS staff, especially when making so many changes.
It’s working for me now (online version)! I didn’t have to redo my entire tax return to get the form to trigger.
Mine's also "working" but even once I complete everything, it still shows as "Not Started" on the Income page. WTF.
Drum roll............ D&A section is up but now references numbers from my 2024 return that are incorrrect. 🙄
2026 TurboTax rollout is mind-numbingly awful.
TurboTax Online Expert Assist Premium is $159 + State $54 = $213.
H&R Block Premium Includes State and forms for Rental Properties $85.
The best way to show we do not appreciate the lack of communication and how this was handled is by showing there are other alternatives to them.
They have made no attempts to communicate via email that the forms were ready. They have made no attempts to show they appreciate our business. They have made no attempts to give us a cost break. Time to give them a break.
I agree. Lesson learned. It’s good to have options.
Fair warning - H&R Block form 4562 is also not ready. But they say it will be in the February 27 Update. See image below.
Total cost including Taxes is $92.44 for H&R Block and $213 for Turbo Tax. (Not sure if Turbo Tax price includes Taxes. Probably not since I didn't purchase it.
@Scott Sk yes IRS didn't finalize this mess until 2/11 which affects everyone, see comments from @CatinaT1 in this thread.
I don't think you're comparing the same services in your cost comparison, "live assist" will make it more expensive and I don't think that HRB number includes state. Looks like HRB has an offer for new clients tho. All these online options are more expensive - TT Desktop s/w versions have run about $50-80 with discounts this year (plus $25 to e-file state).
Good luck with your filing.
Closing this chapter of my life, I posted the following as feedback requested by TT after finally getting the tax experts to help with my issue and submitted. Estimated wasting probably a good 8 hours of my life on investigating the ins and outs of this problem Intuit created for its users over the last 3 weeks. I suggest you all do the same -- if you're able to get to the finish line this year. While in the end I expected to move to HR Block this year, the numbers came out different and I was not about to spend more time figuring out why...
Worth noting I STILL have not received a notification via text, email or app that the Amort & Depreciation section was released as the messaging that created this whole slew of community boards stated. Good job, Intuit - you're a shining example of what not to do to maintain customer loyalty.
Anyway, best of luck to all of you.
___________
POST-RETURN FEEDBACK
This year, experience around Amortization and Depreciation on your site was ABYSMAL.
Customers with rental properties ran into this message from late January: "Depreciation and Amortization will be ready by February, but likely sooner" and offered to let the user know when it was released.
The main rub is the "by February" wording that had not changed since Feb 1 came and went for over 3 weeks - without any updates proactively to its users. Even when it WAS released we received no notifications - leaving your customers to figure it out on their own.
AWFUL CUSTOMER EXPERIENCE.
Additionally, for all of us who have repeatedly tried to edit the data for depreciation and amortization and keep getting this vague message - clearly a flag that we have entries for this purpose that need to be checked - yet again, TurboTax failed - allowing me to submit my taxes before I remembered this was not yet done - but Intuit stated "looks good to submit!!!" FAIL
If you search the Community boards on your site for "depreciation" you'll find dozens of threads with hundreds of annoyed return customers. I personally have been disgruntled by your company's lack of communication on what the background of the delay was going beyond checking a box and ownership of this obvious issue and detachment between support and the forms/experience.
This was enough for me to summarize here my frustration, and likely enough to download all my worksheets and return data for 2025 and use HRBlock in 2026"
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