Why is it so hard to find the "Ask a question" button???????

[xmasbaby0]

@TuckerdogAVL I get it.   For what it's worth, many of us who reply to questions on this forum do not "love" the design, either.  But at least now you know how to post a question and how to navigate the forum.

[GrannyBerg]

not a  clue??? I have a  question to ask and cannot ask it   ... Have anyone got their 2020 STATE OF GEORGIA Tax Refund? We got the FED/IRS Refund 5/29 still waiting on state

[DoninGA]

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@GrannyBerg wrote:

not a  clue??? I have a  question to ask and cannot ask it   ... Have anyone got their 2020 STATE OF GEORGIA Tax Refund? We got the FED/IRS Refund 5/29 still waiting on state

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Did you e-file your state tax return and was it accepted?

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

[xmasbaby0]

@GrannyBerg You have posted to multiple threads in the forum, so it is clear that you do know how to post questions.

As for your state refund:

Federal and state refunds come from completely separate entities,  There is no rule as to which one will come first or how much time there will be between their arrivals.

STATE RETURN

Make sure your state return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...

[GrannyBerg]

Have anyone got their 2020 STATE OF GEORGIA Tax Refund? #1   We got the FED/IRS  5/15/21  and  got a full  Refund 5/29 ...Today  10/06/21    we are still   waiting on Ga State Tax Refund  the system says still processing the state was accepted the same day the feds was  5/15/21   why is it taking so long to process  5/15/21- 10/6/21 nothing

[GrannyBerg]

Thank you for your valued  Feedback

[DoninGA]

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@GrannyBerg wrote:

Have anyone got their 2020 STATE OF GEORGIA Tax Refund? #1   We got the FED/IRS  5/15/21  and  got a full  Refund 5/29 ...Today  10/06/21    we are still   waiting on Ga State Tax Refund  the system says still processing the state was accepted the same day the feds was  5/15/21   why is it taking so long to process  5/15/21- 10/6/21 nothing

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Contact the Georgia Department of Revenue and speak with an agent - https://dor.georgia.gov/help/contact-us

[rprastein]

Actually, GrannyBerg has only posted to or cheered existing threads, including this one and a few others. 

Many forums promote a one-question-per-thread policy -- if someone reading a thread has a question of their own rather than a reply or comment about the original question of the thread, the person is encouraged (or, in some forums, required) to start his or her own thread.  However, if one is not able to locate the "Ask a question" button, then one is not able to start one's own thread here.  One can only post off-topic questions to existing threads - which, arguably, does not demonstrate knowing "how to post questions," at all.

It is fortunate for that hapless forum user if posting a new question as a reply to an unrelated one does not violate the norms here, and still stands a chance of getting answered anyway (especially since the Ask a Question buttons are buried so far down in the navigation and hard to find unless you already know where they are).  It's definitely NOT a given on some other forums.

Rebeccah

[Onefish]

I'm guessing that TT prefers that users search for questions that are already answered. Trouble is, questions are rarely asked in a way that matches my exact problem, which I may be asking in a different way than others asked it.  I agree finding an answer is incredibly frustrating on this site. I spend more time getting a question answered than it takes to do the return.

Fact one: The greater majority of users do their taxes *once* a year.

Fact two: No one needs a bookmark for something that is only needed once in a blue moon.  Who even remembers the next year that there's a bookmark in the long list of bookmarks to use again?

[lilly54]

I am not a Boomer but Yes! First they took away third level support and now you can't even find the button to ask a question. These were the competitive edges of this product. Still waiting for someone online to answer my questions (which I can't even search for by owner).

[DoninGA]

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@lilly54 wrote:

I am not a Boomer but Yes! First they took away third level support and now you can't even find the button to ask a question. These were the competitive edges of this product. Still waiting for someone online to answer my questions (which I can't even search for by owner).

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Click on your User ID and that will give you all the messages you have posted with a link to each message.

Go to this website to ask a new question in the Tax section of the forum - https://ttlc.intuit.com/community/taxes/discussion/02/202

[littlestwho]

I can't get to as k a question either!  INTUIT used to be a great company with solid support and affordable products.   I spent more time saying NO NO NO to sales questions than I did preparing my taxes. But lots of DOUGH DOUGH DOUGH while saying NO-NO-NO! 

NO! to Tax experts

NO! to Credit Karma!

NO! To upgrade 3-4-5-levels of more more more $$$$$$!

NO - NO - NO MORE of my Dough-Dough! 

Pressed for time so under duress I paid for TTAX - this will be my LAST YEAR!  And do not get me started on how great QB used to be and now.....! 

[dlivesay]

What if my question isn't in one of those nine categories? I don't see any "income" category or anything like it.

I'm trying to find out how to report income for which I have no 1099. I worked as a poll worker and they paid me $225.00, but they didn't send a 1099. TurboTax only seems to allow me to input income from some kind of 1099. This is not self-employment income. It's hard to believe there isn't some way to report this. Millions of people do this work every year.

[lilly54]

In Home and Business, enter it under Other Income.

[dlivesay]

Where is "Home and Business"?