Where is my stimulus

[DoninGA]

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@mickierickman1967 wrote:

Where is my stimulas??it's says there records is not matching mine!  Turbo tax I been with you forever  5 years an. Never  had a problem! SO EXPLAIN TO ME WHATS  UP

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https://www.irs.gov/newsroom/irs-statement-on-get-my-payment-application-status-not-available

April 15, 2020

The Get My Payment site is operating smoothly and effectively. As of mid-day today, more than 6.2 million taxpayers have successfully received their payment status and almost 1.1 million taxpayers have successfully provided banking information, ensuring a direct deposit will be quickly sent. IRS is actively monitoring site volume; if site volume gets too high, users are sent to an online “waiting room” for a brief wait until space becomes available, much like private sector online sites. Media reports saying the tool “crashed” are inaccurate.

In situations where payment status is not available, the app will respond with “Status Not Available”.  The IRS reminds users you may receive this message for one of the following reasons:

• If you are not eligible for a payment (see IRS.gov on who is eligible and who is not eligible)
• If you are required to file a tax return and have not filed in tax year 2018 or 2019.
• If you recently filed your return or provided information through Non-Filers: Enter Your Payment Info on IRS.gov. Your payment status will be updated when processing is completed.
• If you are a SSA or RRB Form 1099 recipient, SSI or VA benefit recipient – the IRS is working with your agency to issue your payment; your information is not available in this app yet.

You can check the app again to see whether there has been an update to your information.  The IRS reminds taxpayers that Get My Payment data is updated once per day, so there’s no need to check back more frequently.

The IRS continues to closely monitor the situation. In addition, more information will be shared on IRS.gov shortly on some common questions taxpayers are asking.

[mickierickman1967]

Yo7 just got lucky, an you wouldn't be sayn that if u had turbo like we all do,yes u need to haveprayed!!!!!

[Laloc64]

I wonder where mine is at too I haven't received my stimulus check and I went on the IRS website it's telling me have the wrong information I just want to know where my stimulus check is I will never use you guys again unless you're come up with something to tell me what's going on I got my refund check through you guys the same information and now it's telling me I have the wrong information what's going on

[bradley3]

Seems to be a massive cover up of a huge problem. We did not receive our stimulus. IRS site confirms that we qualify, but they did not have my banking info.  I filed thru Turbo Tax in March. I provided my banking info which was used for my "payment" that the IRS withdrew from my account on 4/1. I hear through news reports that there was a glitch. TURBO TAX REMAINS SILENT. THEY SHOULD HAVE RELEASED COMMUNICATION!! 20 years and out with Turbo Tax unless they cough up an explanation.

[NCperson]

@bradley3 - did you have the fees subtracted from your refund by Turbo tax or take out a loan advance? it's not really a 'glitch'... it's a function on how those products work ....please see this article.

https://www.usatoday.com/story/money/2020/04/17/coronavirus-stimulus-checks-where-missing-money-goin...

[Morgan2019]

I owe nothing and got nothing. Irs isn't even responding or letting me check the status of my stimulus check. 

[bradley3]

Mine was messed up, as well. Turbo Tax is covering up the problem. I filed thru Turbo Tax and provided my banking info and payment was withdrawn. I did not receive a check. IRS site confirms my eligibility, but I had to give them my banking info, again. I think it is a Turbo Tax problem

[Amdm1006]

The portal keeps telling me my info is wrong, but I know it's not. So I guess it's a waiting game now. Hopefully, you'll get yours soon.

[bradley3]

Thank you for the article. I had seen this information. They are minimizing the problem. I paid the filing fee with my credit card. I believe it saved me an additional fee to do it that way.  It wouldn't surprise me if the problem with mine is that I had to pay. They withdrew money from my account. I didn't get a refund. Either way, they had my routing # and bank account #.

[Countrygirl87]

Okay guys calm down. Go into the irs website and click the where’s my payment button. Put in your SS DOB and address used for your most recent taxes. For me it said I qualified but they didn’t have my DD info on file. So I submitted my DD to my chime. Screw the TurboTax card. You have to have your correct AGI and tax refund amount and click yes you received your refund (I didn’t but I got an error so I clicked yes I got it and it went through). Once it’s successful WAIT 24 hours to check for a deposit date. Everyone who does this this way should receive their stimulus DD no later than next Wednesday. 

[kanisha0418]

@Countrygirl87 but for some people it don’t give us that option , it’s showing my money was already deposited on the 15th , so if they already sent your payment you can not change it.

[bradley3]

I went through the IRS process 48 hours ago or so. I keep checking back daily. They still have not provided a deposit date.

[Countrygirl87]

@kanisha0418 If that has happened Then either it went to their bank and it’ll be rerouted back to the irs and sent to you as a check or you have to call your bank. What does the last four numbers of the bank deposited to show?

[kanisha0418]

@Countrygirl87 It’s shows the last four of the account I used for my 2019 returns which was the turbo tax card account , and my address changed since then so even if they send out a check I’m screwed! 

[bradley3]

I received call back from Turbo Tax. Person was not aware of any problems. After a worthless couple minutes explaining problem to her, she said that she was going to forward my call to a financial specialist. When the person answered, I asked if she was from the Financial Department. She seemed annoyed and hung up on me. It is unfortunate that they leave customers floundering.