What is going on with the 2024 Import option in Turbo Tax ?

[Once a year Accountant]

Is there something going on with the way Turbo Tax imports documents in this year software  ? 

 Is there a bug that needs to be fixed ?

I have imported my documents from Fidelity -- it says the documents have been imported successfully.  But at every section 1099-Div, 1099-MISC etc etc ---- it shows my accounts but none of the numbers are there, and it says "Needs Review" which then just makes me import them again -- and the process goes round and round in circles ?  

[LindaS5247]

You can enter your Form 1099 (MISC, DIV, INT) manually into TurboTax. ‌If your imported forms have errors, you can delete them and enter them manually. 

The instructions below are for a Form 1099-DIV, but they will also work the same for a Form 1099-INT, 1099-B, 

To delete Form 1099-DIV, you can do the following:

1. Open/continue your return
2. Click on "Search" 
3. And in the search bar type"1099-DIV"
4. Select "Jump to 1099-DIV"
5. It'll take you to a screen that shows your Form(s) 1099-DIV that you have entered.
6. Next to the Form 1099-DIV you want to delete, click on the (down-Facing) caret
7. Click on the "garbage can" to delete this form

You can enter your Form(s) 1099-DIV information using the steps below:

1. Open your return
2. In the search Bar enter Form 1099-DIV
3. Select "Jump to 1099-DIV"
4. It will ask, "Did you have investment income in 2024?" Select "Yes"
5. Select "Continue"
6. Select "Skip Import"
7. You will Select your investment type which is "Dividend"
8. You will "Continue"
9. Then you will see the screen "Let's get the info from your 1099-DIV"
10. You will type in the information from your Form 1099-DIV on that page

Click here for "How Do I View and Delete Forms in TurboTax Online"

Click here for "How to Delete Forms in TurboTax Desktop.

Click here for "Where Do I Enter Form 1099-DIV in TurboTax Online?"

Click here for additional information on entering Form 1099-B.

Click here for "Where do I enter Form 1099-OID?"

Click here for information on entering a Form 1099-INT.

Click here for additional information on entering your Form 1099-MISC.

[Once a year Accountant]

Linda,  Thanks but I figured it out --- I still feel it is something that Turbo Tax should fix.  Let me try to summarize.  

You know how when you start your taxes it asks:

Do you still have Act 1, act 2 ... Act N and there is a Yes or no next to them --- well they should just get rid of that --- because what happens is if t=you say yes and then Import the info from you Brokerage --- you get the new information and then it list the same accounts that you said YS to again.  It's very confusing.  they should just do away with asking and start from scratch. IMO !!!

Thanks Gerry

[aparsons70]

I'm having the same issue with trying to import a 1099 composite from Schwab. TurboTax has handled this fine in previous years but this year it is showing me those same individual windows for 1099-INT, DIV, B and the same flag that says "Needs Review".  What the heck is going on here? Is it doing it right and I just cannot tell, or is something messed up with the import function for 2024?

[Once a year Accountant · Accepted solution]

My recommendation  i.e., what I did --- is when Turbo Tax asks do you Still have Charles Schwab Act 1, 2,3,4 etc and you re supposed to select Yes or No ---- juts say NO to all of them --- and then in the next step IMPORT everything as if is brand new ........ I am not sure what Turbo Tax did but they made it very very confusing.  

[aparsons70]

I will try that, thanks.  This sounds vaguely familiar somehow...maybe I had to do it sometime in a prior year after I had already entered the Schwab 1099 info and then they sent a corrected one.

Thanks a bunch!

[YNWA4]

This is a nice summary of how to manually input all of the separate 1099 info (Div, Int, Misc).  But it does not address the core issue of why TurboTax does not recognize and automatically the separate types of income into the different areas.  I uploaded 1099-MISC documents from Fidelity and M Lynch. Are you saying there is no way to have Turbotax populate the correct fields and combine these separate documents into the amount I need to report on the 1040 forms and schedules? 

Then why upload them in the first place?

[bb49x]

I agree with the above posts

Whatever T-Tax did, they need to get it fixed.

Sucks to pay this much for their 'Premier' program so you can have the auto-download of investment data, only to then have them tell you to enter the data manually !!!!!!.

Doing taxes this year with TurboTax has been a VERY unpleasant experience.

Going to their "Help" site was a joke as well.

Since I have to wait ten minutes for T-Tax to force me to "Install latest updates" every time I open the program, why don't they put a fix for this glaring problem in their "Updates"

Been a T-Tax customer since their beginning, but will probably try a different tax software next year...

[sheryljo]

Totally agree thats the reason i bought this software!  grr

[OKJ]

Thank you Linda. Your information is helpful, but not particularly explanatory, nor reassuring to those of us who would like to know if this is a software glitch that TurboTax is aware of. I appreciate your providing a workaround but it would be helpful to know if this is somehow a user error, or a problem with our banks or brokerages. Judging by the different financials institutions listed by others in this forum, it would seem that the problem lies with TurboTax. If so, those of us who have TurboTax accounts should be receiving emails from you, informing us of the possible hiccup and these workarounds. I'm going to go back to the YES or NO section as was suggested by another user and select NO and try again. Still, this is very frustrating and sadly, another ding against using TurboTax in the future. It doesn't seem as though you guys can promptly fix your own bugs, and the company seems less-than-forthcoming when there is an obvious glitch. It would be reassuring to learn that TurboTax is aware of the problem and a fix is being attempted. I could live with that. As is, TurboTax seems like a service provider that just doesn't care.

[jdb1650]

Why did Intuit feel the need to screw around with a perfectly good product? This is my last year with Turbotax (after using since at least the 1990s).

[AnonWA]

Thanks for this topic.  This bug wasted 10mins of my life that could have been better wasted on YouTube.  Try harder Turbo Tax Devs!