Updates for turbotax 2020 will not install. Any suggestions?

[danwat1234]

Amazing. TurboTax actually updated the download link to R18dot1 , which i call R18 because all of these patches are dot one there are no dot zero releases. Maybe dot zero is the beta iteration before public release. Still odd.

[bruceb]

That is the same version I used a few days ago. 2020 * 180 * 0100 ...Glad to see they are finally updating the information on the Manual Update Page

[Taxes101]

I have updated my software and can now see form 8814.  However still cannot enter bank acct no and routing into.  I have a federal refund and completed review am at file but software never asks me how I want to receive refund.  Preview does not show banking information in instruction page as it has in prior years.  Bank info is x'd out on actual form. 

[Cass0317]

@Taxes101 

Turbo Tax will only display the bank information for direct deposit if you are filing by mail. Otherwise, for security purposes, the account information will show X's on the Form 1040. The bank information will be e-filed with your return.

To verify or change your refund method, please see the TurboTax FAQ below:

How do I change my refund method?

[Taxes101]

I currently have the mail option selected and the banking information does not show on the 1040 return

[MichelleLO]

Was your bank account information transferred into TurboTax from your 2019 return? You are expecting a tax refund?

@Taxes101 

[Taxes101]

Yes.  My bank information was uploaded from my investment company and I can see it, but TT does not show it on the 1040 or the instructions as to how the refund will be routed.  In past years TT shows the bank routing on the instruction page.

[kohlia]

I'm getting the error and Firefox effect after latest TT H&B update. It won't let me proceed to the Review step. I've done at least one other TT update successfully prior to yesterday. I downloaded the 189MB TT installer same result.

[bruceb]

Superpatch R19 2020*190*0100 is now out ... Copy URL to your browser .. Delete everything between [ ].exe

and insert numbers from above (no * but put a . between each group)

http://patchdelivery.turbotax.intuit.com/w_perrelsuperpatch_ttax_[phone number removed].exe

[vijaygos]

Starting with the R.19.1 version, I am no longer able to update my software. I have disabled all security products on my computer (including windows defender) and I have also closed all my browser windows. This is extremely frustrating.

[EbonyA]

@vijaygos Did you attempt the manual update process that was mentioned earlier in the thread? If not please try it; I am including it here for your reference.

[taxinfo314]

The update function does not seem to work.  The program says I need to update.  I click and give permission to update.  Then the update screen comes up with a place for a bar to move across the box, but no bar appears.  Then after a time when I check the information in the pull down menu says I need to update.  What to do?  Does one reinstall the program?

[MichelleLO]

Please see this FAQ for assistance with troubleshooting the update issue: Troubleshoot TurboTax for Windows updating issues

If that does not resolve the issue, please try doing a manual update of your software.

@taxinfo314

[kohlia]

Already tried these options including the manual update route. Same result. I had done previous software updates the week prior with no problems. It's last week's update has disabled TT and won't let me move to next steps. A patch is needed. 

[JeanneLO]

Please follow the instructions in this TurboTax FAQ to contact customer support:  What is the TurboTax phone number?

@kohlia