Unable to import from E*Trade, says "there isn't any tax-related info to import right now" even though 1099 consolidated is available.

[Hpatel22]

The problem with importing 1099-B is not only with E*TRADE.    Intuit needs to fix this problem.   I will be contacting my credit card to reverse payment for this software purchase.   I have a valid reason being that product is not as advertised and it’s not functioning as it is intended.

[binyylee-yahoo-c]

i have the exact same problem!!!

spent hours with customer support over the phone, did not get resolved. so frustrated. 

[jennyw22]

I had the same issue. Tried on Saturday and today, still not working. When will this get fixed by TT??

[reyrockswell]

Call etrade and ask them to mail you a copy of your 1099. My dad did that. The next day just for the hell of it he logged into TurboTax he was able to import his trades with their tool.  I know it seems weird but it worked. He had over 2k transactions.

[jkxk2001]

same issue here, whom can we talk to?

[EbonyL122824]

Please contact customer support here for further assistance so that we can take a look at what is going on to better assist you.

[zigmeister3]

I downloaded the latest TurboTax update today and the problem appears to be fixed, all of my trades now have a Sale Category shown. That's a relief.

[roban]

Hello All, is this issue resolved yet? We are soon approaching the tax filing deadline. Any suggestions? H&R Block is having similar issues? How are others filing their taxes?

please advise!

thank you!

[jayc2000]

you said there wasnan update,that may be ok for online users ,but what if you have the CD for. thats not going to help us. TT

Turbo Tax ,please tell us that you are at least looking into this and let us know if you will be able to solve the problem.

[JohnB5677]

From time to time the broker's format is not compatible with TurboTax.

If you only have a few trades you can post them manually.                                                              

Income & Expenses

1. Scroll to Stocks, Mutual Funds, Bonds, Other
2. Answer Yes to Did you sell stocks, mutual funds, bonds, or other investments in 2020?
3. On the OK, what type of investments did you sell? screen, select Stock, Bonds, Mutual Funds. Then select Continue.
4. From here, you can import or manually enter your 1099-B.
5. Answer the questions about your sales. Choose to Enter sales one by one when asked.
6. On the Now, we'll enter one sale on your 1099-B screen, enter your info.

However, if there are more than a few you can quickly enter this manually also. 

Your brokerage statements should include a summary of your transactions, grouped by sales category.

There are seven possible "Box" designations that indicate the holding period (Long/Short Term) and the reporting status.  These are the only ones you have to summarize. If you want to manually enter your 1099-B as the summaries.

1. Tell us about your 1099-B sales for this  account
2. Answer the questions
3. Since you have more than a few  sales, we recommend entering sales section totals
4. Continue
5. Before entering sales section totals, take a moment to find them on your 1099-B
6. Continue
7. Now, we'll enter one sales section total on your  1099-B
8. Use the drop down menu to select the correct designation.

Code A. This code indicates a short-term transaction for which the cost or other basis is being reported to the IRS.

Code B. This code indicates a short-term transaction for which the cost or other basis is not being reported to the IRS.  

Box C. Report on a Part I with box C checked all short-term transactions for which you can't check box A or B because you didn't receive a Form 1099-B (or substitute statement). 

Code D. This code indicates a long-term transaction for which the cost or other basis is being reported to the IRS.

Code E. This code indicates a long-term transaction for which the cost or other basis is not being reported to the IRS.  

Box F.  Report on a Part II with box F checked all long-term transactions for which you can't check box D or E because you didn't receive a Form 1099-B (or substitute statement).

Code X. Use this code to report a transaction if you cannot determine whether the recipient should check box B or box E on Form 8949 because the holding period is unknown.

1. Open or continue your return (if it's not already open) and search inside TurboTax for the phrase stock sales.

1. Select the Jump to link in the search results.
2. Answer Yes to both Did you sell stocks, mutual funds, bonds, or other investments? and Did or will you receive a 1099-B form or brokerage statement for these sales?
3. If you land on Here are all your 1099-B sales, select Add sales from a different brokerage. Then answer Yes to Did or will you receive a 1099-B form or brokerage statement for these sales?
4. When asked how you want to enter your 1099-B, select I'll type it in myself.
5. Select or enter your brokerage on the next screen and continue.
6. On the following screen (Tell us about...), answer the questions until you reach the next screen. Select the second option, Let's enter a summary instead, and select Continue.
7. You'll now be able to enter the total proceeds (sales) and cost basis, along with the sales category. Refer to your 1099-B for the amounts and category. When finished, select Continue.

1. When you are done, you'll eventually come to the Here's a summary of your broker sales screen where you can edit, delete, or enter more sales.

You will have to mail a copy of your 1099-B to the IRS.  TurboTax will produce a Form 8453. You print the Form 8453 and attach the brokerage statement(s) to it. 

[kspring]

I contacted Turbotax support today with this same problem. The support person only checked to see if I needed to update the software. I did not, so she had no answer for me. Also said she couldn't find where this is an ongoing problem for other users. I guess she didn't look! Please provide the services we are paying for!! Why can't we upload a 1099 from our computer for the summary option? There is no way we are going to mail 200 pages of a report to the IRS.

[MarilynG1]

@kspring If you choose to Enter a Summary in Lieu of Individual Transactions, you only need to mail your transactions that:

• The sales category for one or more summaries is something other than Box A (short-term covered) or Box D (long-term covered); or
• The Box A and/or Box D summary includes adjustments (typically listed in boxes 1f or 1g on your broker statement).

So you may not need to mail anything, or only certain pages.  Your 'Filing Instructions' page will tell you what to mail and where. 

Remember that the IRS already has a copy of your 1099-B, 1099-Div, 1099-Int, etc.

Click this link for more info on What to Send to the IRS With Summary Totals. 

No documents can be uploaded from your computer into TurboTax.  Importing from financial institutions is allowed for certain types of transactions only. 

[sunjie36]

I'm looking at my over 200 pages of stock trade and the useless support here.

I don't know why we need turbotax(owned by microsoft) at  all.

[fanfare]

@sunjie36 

At tax time, you have the option to summarize your activity by Sales Category.

As an active investor, be aware that your category Box A or Box D sales without adjustments do not require Form 8949, so there is no reason to import or key in those transactions.
Instead use the "enter a summary" option to put your numbers on Schedule D Line 1a or Line 8a.

Category A and D are the covered transactions.

If you summarize (recommended),

you only need to supply details of 1099-B covered transactions with adjustments that are not listed on your e-Filed Form 8949. and all non-covered transactions not listed there.

In other words, for active investors, generally this is a list of the Wash Sales.

Note: turboTax may suppress some covered transactions without adjustments. For those, no mailing is required !
--
If you have two pages (for example) of Wash Sales,
use Adobe Reader to print those two pages. That's all you have to mail to the IRS, given that those wash sales are not on your e-Filed form 8949 already.
(you might enter them manually if they are few in number.)

If you were wise enough to avoid wash sales, you won't have to list or mail anything.

[david7i8]

I have the premier version downloaded from amazon, THEY STILL HAVEN"T FIXED THIS PROBLEM AS OF APRIL 2021