3rd request...I have cleared all cookies (which should not be an issue), and the income screen still comes up blank. I purchased this via a download from Amazon...apparently its a problem. Can you please send me a disc? I am using MS Windows 10, so that's not the issue either. Have used TT for years, and never had this issue when I had a disc.
Thanks
Gary Zecca
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See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
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Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
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I purchase disc from Sam's club. Cant enter any income info from my w2
Are you trying to import it? If so, you may want to try to add it manually.
How do I manually enter my W-2?
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