How do I report TurboTax Software Errors?

Type up your message here.  We will try to resolve.  If it's a legitimate error, we will submit to the right department. 

Withdrew some funds from a life insurance policy.  Distribution code 7D on the 1099R is being treated by Turbo Tax as a death instead of Normal Distribution - Annuity payments from nonqualified annuities that may be subject to tax under section 1411.  Using Turbo Tax Premiere 2019.

Please disregard - was able to correct.

My estimated taxes paid went to (2) two areas, one in estimated tax, where they are suppose to go and another, to wages and income. Your taxes paid are not earned income. Please advise. Joanne

Here is what I consider an error. When entering my information for my mortgage, my 1098 has $0.00 for property tax (box 10 on 1098) because we pay our prpty taxes directly to the county. However, on the next entry page in TTAX, the field for "Additional Property Taxes" is un-fillable. Therefore the only way to enter my prpty tax is to "fib" and enter it on the 1098 field. NOT GOOD!!!

The software is not letting me complete the input of my foreign income for 1116. It stops me partway through the list and the 1116 is incomplete.

Arkansas form AR3 miscellaneous deductions line 21 shows an entry "LOSS FROM TOTAL DISTRIBUTION OF ALL ROTH IRAS" with a huge amount.  I have no such loss. I can not find where this is coming from. 

Reporting errors in 2019 tax year Premier CD:  I filed a joint return as a surviving spouse; my spouse was the primary taxpayer.  I had to print and mail returns because TT did not ask for my late husband's ID or 5-digit PIN and submit them to IRS to enable efile.  It only asked for mine.  IRS rejected the return.  TT phone support could not help me.

Second error:  the North Carolina estimated tax forms for 2020 were printed using my late husband's name and SSN rather than mine, although the NC return correctly showed he was deceased.  So I'll have to download blank forms and fill them in by hand.  The IRS estimated tax forms correctly showed my info.

Minnesota State return rejected due to simple rounding.  Schedule M1M line 2 did not tie to Federal Line 2a tax exempt interest.  Federal was correct.  State rounded up.

Using turbotax online standard 2019 for Alberta.  In the student section, provincial tax questions, it didnt take me a place where I could enter the provincial amount to transfer to a spouse/parent.  only when i got to the warnings could I get to the spot to enter the provincial transfer amount.

First: Married filing separate filers: Each spouse needs to complete a separate IA 6251.   Turbo tax did not do this

Second: Line 2 is to pick up refund of taxes (exclude iowa income tax).  This should pick up amount from IA 1040 Line 27.  Turbo Tax did not.

Third:Based on Net Income amounts certain taxpayers are not required to file IA 6251.  You should check to see if you have this programed.

These errors would have had me paying about $500 of ATM when none was owed.