Turbotax refuses to launch_

[wenjiecao]

2020 Turbotax refuses to launch on desktop [edit].

[SweetieJean]

multiple post

[wenjiecao]

Yes! But a lot more multiple tries, a lot more multiple fails!

After a month, still can't activate my Turbotax!   

[NCperson]

if you are stuck at activation, do you have a new computer (purchased after 10/10/21) loaded with Windows Version 2H02? 

change the resolution to 800x600 , launch TT and activate, change the resolution back to its original settings. 

[wenjiecao]

It's hard to believe Turbotax won't activate if a computer purchased later than ""purchased after 10/10/21) "!

October 10, 2021?    Or October 21, 2010?  

Thank you!

[wenjiecao]

It's so hard to believe TurboTax won't activate if computer purchased after October 20, 2020!

It's that's the case, it's the software's most stupid bug in computer history!   Even the minimum wage makers won't have made such stupid mistakes/bugs!   

[VolvoGirl]

Did you ever get it activated like the first time?  I got a new Windows 10 laptop for Christmas and Turbo Tax runs fine on it.  

How to activate the Desktop program
https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

Make sure your computer is the same way when you originally installed it. Like with no flash drives plugged in or plugged in if one was. Even a printer plugged in or not. It asked me again so I just closed the program and took out a flash drive that was plugged in and tried again. It worked.

Asks for Activation at every launch
https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-requests-license-activation-at-every...

[wenjiecao]

Over a month or so, after tried 20 times?    Hours, days, nights,  still the silly Turbotax refused to activate!   

[wenjiecao]

Yes, my computer is pretty new!   

[VolvoGirl]

Have you called support yet?

Contact Customer Service
5am-9pm Pacific Time
7 days a week
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[NCperson]

@wenjiecao - try reducing the screen resolution to 800x600, launch TT, activate, and then change the resolution back to its original settings

[wenjiecao]

No printer connected, no flash drives, no external HD......... All other softwares, Apps work fine!

Except TurboTax, over a month, refuses to launch, refuses to activate!  

I had used TurboTax for near 20 years!  

[NCperson]

@wenjiecao so did you try this???

try reducing the screen resolution to 800x600, launch TT, activate, and then change the resolution back to its original settings