it said that i would be locked out for 15 mins but it been over an hour and i cant get in
You'll need to sign in or create an account to connect with an expert.
If you're still having trouble, please follow the instructions below to recover your account:
If you're still having trouble, please follow the instructions below to recover your account:
This only works if you are based in the US. I am foreign taxpayer therefore this form cannot be filled out. What's the next approach?
Yes had to make a new password
Please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service
I am locked out of my TurboTax account for my stimulus payment
I would try to use the link under the sign in for Forgot User ID or Password. Use this link to contact TurboTax customer service.
Itsbeen hours and turbo tax keeps tell me I'm locked out after waiting a long tim
would like my acct unlock please
Please see the following TurboTax Help article for assistance: Sign in is temporarily locked
It's awful and there is no live customer service either. All these companies just want to take the money and we don't have that many options.
You can call TurboTax and speak with an agent. TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used. So that we can direct your call to the best person/department to help you:
You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.
@jrmella4
Turbo tax has locked me out of my account . I need to fix Payers I.D. # to be able to e-file. Help me get back in and to fix the problem.
Please click the TurboTax help topic below, for account recovery assistance:
Account Recovery Request for your TurboTax Account
If you still need further assistance click the link below to contact us. The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below. Use the web form and type your question or a keyword. You will get an appropriate phone number for your issue. (You will not get a phone number if you use the link outside of operating hours.) We're open daily from 5:00 AM to 9:00 PM PT.
What is the TurboTax phone number?
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