TO: Turbo Tax problems: 4 27 20; 4 28 20;
Second request for help
RE: CASE ID #[social security number removed]
Anton Loew EED, 303 E. 57 St NYC, NY 10022
Ph [phone number removed] (or [phone number removed]) NEW EMAIL: [email address removed] (Cancel old email: [email address removed])
Hi Turbo Tax Representative,
Please call me on the phone number [phone number removed] and help me solve the following problems:
I have been using Turbo Tax for about 10 years. This year I am having terrible problems and I need an expert to help me:
Thanking you in advance
Anton
You'll need to sign in or create an account to connect with an expert.
Nobody in this public user forum has access to your case number.
If you used the CD/download on your computer then any data file only exists on your computer - TurboTax does not have have it.
You can only transfer 2018 tax information into 2019 and that must be done as the first step with a new tax return.
You can only transfer from a xxx.tax2018 (where xxx is the name) data file that is a file totally separate from the TurboTax application.
You cannot open 2017 or 2018 .tax data files without having the 2017 or 2018 software installed for Federal and any state that is in the data file. It is not necessary to open 2018 in order to transfer into 2019.
See these help articles.
I completed my taxes.
However there are three forms ; which have show errors; the program insists that they do even though I inputed the information.
Thus I am prevented from eliminating the those forms;
nor does the program accept the additions to compl with the requirements and adjust them.
Actually those forms are not required in the first place.
As result the program is preventing me from filing my taxes.
Can you help me.
I completed my taxes for 2019. But I can’t file them electronically since the program is blocking me.
There are three forms which have shown errors or omissions. The program insists that they do not have all the information but this is not true, since I have input all the information they asked for.
Actually, the forms the program is making me fill out are not required in the first place.
Thus, I am prevented from filing my taxes.
Can you help me please.
Where do these errors appear? In the federal review?
If so, what are the three forms, and what does TurboTax say is missing from each form?
Remember that we in the Community cannot see your tax return nor the screen you are on.
Please note that since you have apparently paid for the software, that you are eligible to contact TurboTax phone support, where an agent can, with your permission, view your screen and more quickly determine the issue.
Please see this TurboTax FAQ.
I did nit know had to file home office form 8829 in 2019. I am required ti file the form now.
I nee help to complete their requirement.
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