Trouble getiing license code ?

[edwardgibbs]

Yes.  I advance purchased directly from Intuit, my confirmation email did not have a license code.  I downloaded it today and the downloads page does not display a license code.  Trying to install and it is stuck on the License Code entry screen, I can't find one anywhere.

[xmasbaby0]

@edwardgibbs

https://ttlc.intuit.com/community/license-information/help/as-a-turbotax-advantage-and-pre-order-cus...

[nancyjedwards]

Still no license code!

[DoninGA]

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@nancyjedwards wrote:

Still no license code!

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Contact TurboTax support for this issue -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[Critter-3]

Hang in there ... they need to fix the problem ... eventually it will be corrected.  This is what you get for being an eager beaver on day one ... every year there are glitches in the system ... you are just one of the first to find it.  

[nancyjedwards]

Just got in!  Yeah.........

[edwardgibbs]

I still don't have a License Code, and in fact, my Downloads page is no longer showing my 2021 Turbotax order.  If I use the order lookup it shows the order, but there is no download for it and no License Code.

[Critter-3]

Contact TurboTax support for this issue -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

[jkennedy 32086]

It said it was Intuit Turbo Tax for 2021.  

I bought it on line.  I was given an "Order number" that is 14 characters long, NOT 16.

When I downloaded the app, it would not accept the 14 character code.

What can I do?

[DoninGA]

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@jkennedy 32086 wrote:

It said it was Intuit Turbo Tax for 2021.  

I bought it on line.  I was given an "Order number" that is 14 characters long, NOT 16.

When I downloaded the app, it would not accept the 14 character code.

What can I do?

---

Contact TurboTax support for this issue with the license code -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[melvin sharp]

i cannot find my licenced code for 201 turbotax download. also unable to find it in my computer records. 

NEED HELP.

Mel

[melvin sharp]

yes . i cann't find costomer support or any one in community

Mel

[VolvoGirl]

You need a 14 digit (for 2019) or 16 digit (for 2020/2021) License Code to activate the Desktop program.

Where is the License Code?

https://ttlc.intuit.com/community/tax-topics/help/i-can-t-find-my-license-code/01/852973

Or Contact Customer Service
5am-5pm Pacific Time
Monday-Friday
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[RAHaughee]

Yup

[ChondelLO]

Please visit the link below for information on where to find your license code.

I can't find my license code - Intuit