I don't want to online chat, I want to talk to a human, how do I do that?

[bluedeb]

This is not a chat room, this is a user to user forum.  You can contact TurboTax support:

How do I contact you?

In TurboTax Online: 

1. Sign in to your account (if you haven't already). This helps us provide more personalized answers and help options for you.
2. Now select Help in the upper-right corner.
3. Select Contact us at the bottom.
4. Enter your question, select Continue and then:

• Post it to our community 24/7 and get an answer from a tax expert, other specialist or customer like yourself; or 
• Talk one-on-one: Follow the instructions to call us, get a callback, or schedule a call (options vary depending on your question).
• Free Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first.

In TurboTax CD/Download: Go here for one-on-one help from a live TurboTax Expert, CPA, or Specialist.

We're open Monday through Friday from 5am to 5pm Pacific. 

For answers to questions often asked by Free Edition customers, go here.

----------------------------

You can also choose to contact a a live expert

How do I connect with a tax expert in TurboTax Live?

https://ttlc.intuit.com/replies/6382274

[kirstenhasbrouck]

no help with human contact?

[xmasbaby0]

@kirstenhasbrouck

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time   Monday - Friday

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax