Tax file password

Forum|Forum|6 years ago
January 29, 2020
4 replies
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Program will not add valid password to 2019 tax file. Why?

HeatherPLO

Level 14

Please try the steps below:

https://ttlc.intuit.com/community/tax-data-file/help/how-do-i-password-protect-my-tax-file-in-the-turbotax-cd-download-software/00/25903

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areinberg Author

Level 2

Did as suggested. Created valid password and still get error message “for security reasons should be between 6 and 16 characters “ My password was valid. Help.

BrandiLO

Level 14

To best resolve this issue, please click here to get in contact with customer care. Please be sure to enter the correct product, edition, and a detail description of your issue.

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Nonny

Level 2

2019 Turbotax Premier + State 2019 will not add password to file. Gives error on length of password being between 6 and 32, which it was. Found no details on format other than length and case sensitive so not sure of problem.

areinberg Author

Level 2

Have same problem using same software and still no answer or fix.

AllenBingham

Level 2

Okay!

I tried ONE more time ... it turns out my PW entry was just fine, it was the entry for the Security Question, I was answering for the name of my High School --- which happened to be LONGER than the 16 character maximum FOR the security question.

So I chose a different question, that for me had an answer between the 6 and 16 character limit!

And the program accepted the PW!

Yeah!!!

ptrstar49

Level 2

Please make sure that the answer to your security question is 6-16 characters long. The program will accept your password once you verify that the Answer is at least 6 -16 characters.

Qiana P