Someone just called me and I tried calling back with no luck was this for my stimulus check update?

[BillM223]

Earlier today (Saturday, January 9th), TurboTax started sending out pre-recorded phone messages to those customers who were sent an email from TurboTax about the second stimulus payment but who have not yet opened or read the email.

You do not need to call TurboTax - just go read any emails that you recently received from TurboTax.

[mjgalicha]

What if i did not receive an email prior to the call?

[DanielV01]

Not receiving an email does not mean that you will not receive the stimulus.  They did start processing on Friday, but it may take your bank a few business days to process and post the payment to your account.  The vast majority will see the direct deposit in their account in a few days at most.

[ali7792534]

I received a call as well but no voicemail was left. I have not received my stimulus either but did get the email last Friday. I tried calling back but it says to listen to the message, however there is not a message. 

[DoninGA]

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@ali7792534 wrote:

I received a call as well but no voicemail was left. I have not received my stimulus either but did get the email last Friday. I tried calling back but it says to listen to the message, however there is not a message. 

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Did you receive a TurboTax email concerning direct deposit?  If so see this - https://ttlc.intuit.com/community/internal-revenue-service/help/update-your-stimulus-payment-direct-...

[ali7792534]

I did get a email that was titled Critical Update: IRS to reissue your stimulus Payment. All it states is that they know I have not received my payment and to let me know they are working on it. Also explains the situation. I did click the link you provided and put in my bank info but it is still the same info as when I filed. My friend got the same email I did on the same day however she received her payment the next day. I still sadly have not. She also never got any phone calls

[DoninGA]

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@ali7792534 wrote:

I did get a email that was titled Critical Update: IRS to reissue your stimulus Payment. All it states is that they know I have not received my payment and to let me know they are working on it. Also explains the situation. I did click the link you provided and put in my bank info but it is still the same info as when I filed. My friend got the same email I did on the same day however she received her payment the next day. I still sadly have not. She also never got any phone calls

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Then you will just have to wait and see if the payment is deposited into your account.

Also see this TurboTax support FAQ - https://ttlc.intuit.com/community/tax-topics/help/how-will-the-stimulus-package-impact-me/00/1393859

If you do not receive any other stimulus payments by January 15, 2021, then the stimulus payment for which you are eligible to receive will be entered on your 2020 federal tax return as a tax credit on Form 1040 Line 30.

The TurboTax program will ask about stimulus payments in the Federal Review section of the program.