1955587
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

agard311
Returning Member

Return Transmission Error

I hit the Transmit Now button and get the following error several times (tried several times)- 

 

Refund Transfer payment method isn't available right now. To finish e-filing your return, select the option to pay with your credit card or try again later.

 

I've tried several times with different CC as well and all cards do not go through either.  Do not want to mail the returns in. Want to e-file. Also tried deleting cookies from all browsers, Restarting router, re starting computer. Please help. Very frustrated at this point. Submitted a return successfully for my family member the previous day.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
TerukoL
Intuit Alumni

Return Transmission Error

Since you continue to experience the same problem, even after following the troubleshooting steps, please click the link to contact TurboTax customer support for further assistance.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Return Transmission Error

I had the same problem so I call Turbo Tax.  A specialist was helping me.  Here is what we went through.

1) Pay with Visa

2) In my address there are some conflicting info.  For example, I use dr. instead of drive.  It means you must correct everything in your address.  Make sure they match on all the window popups.  

 

After correcting the address, name, etc. everything is ok.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question