Reject Code IND-674-01

Forum|Forum|6 years ago
February 21, 2020
1 reply
1 view

I am 15, and filed last year ( 2018 ) thru another service. The SSN and name are correct, no misspellings or transpositions, the middle initial and suffix are correct, no name changes. Do I just print it off and file it or is there something else I should be doing? Here's the full error message on the federal return:

Description of error:

If the Primary Taxpayer is under the age of 16 and has never filed a tax return, then 'PINTypeCd' in the Return Header must not have the value "Self-Select On-Line".

What needs to be done:

IRS doesn't allow first-time taxpayers who are younger than 16 to e-file their return. That means for this year, you'll need to print and file your return by mail. If you received Reject R0000-500-01 with IND-674-01, verify the following: 1. Verify the primary taxpayer's Social Security Number (SSN) and last name matches his or her Social Security Card. 2. Verify there are no misspellings or transpositions in the last name and SSN and that the middle initial and suffix have been entered in the appropriate field(s). 3. If the primary taxpayer changed his or her last name (e.g., marriage, divorce) and if the primary taxpayer notified the Social Security Administration (SSA) of his or her name change, call the SSA to verify the taxpayer's SSN and last name. OR If the taxpayer did not notify the SSA of his or her name change, contact the Social Security Administration at [phone number removed] for the taxpayer's new name change, wait three weeks, then re-file the return.

Thanks for your time.

TurboTax Free Edition Online

Best answer by GiseleD

Based on what I am seeing with this error message, you only need to print and mail your return. However, you will want to use a trackable form of shipment, like USPS Certified Mail.

GiseleDAnswer

Level 14

Based on what I am seeing with this error message, you only need to print and mail your return. However, you will want to use a trackable form of shipment, like USPS Certified Mail.

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marcisikoff

Level 4

This is the worst part of Turbo Tax.

Ahem,

I filed my kids taxes last year (TY2019) as they were both under 16 and TurboTax correctly stated they need to be mailed.

So this year (TY2020) they are both still under 16 and should not have to be mailed (it's no longer their first time).

But I still get IND-674-01 which should only be for under 16 and first time. Turbotax is either erroneously requiring a PIN for them or making me put in last year's AGI.

marcisikoff

Level 4

Please see this site for the Business Rule IND-674-01. Once you open this pdf, you can search it (ctrl F) for IND-674. You will find the instructions on how to resolve this rejection code.

You need to stop marking this solved.

I tried one more time today:

1. 2019 was first time filing (mailed in); 2020 is not first time. I did use TurboTax for my kids last year.

2. Still under 16

3. Put in AGI from 2019 (double-checked)

4. Doesn't have a driver's license (but no Alabama or New York filings)

Within 20 minutes of e-filing I get IND-674-01 which is not appropriate for this criteria. It's for <16 who have never filed. Does TurboTax require that the 2020 return has pre-imported the 2019 return to flag as not first time filer? Or is this solely the IRS knowledge?

I paid money to e-file state of NJ and now will have to mail it in which is not just an additional cost (as USPS will lose it if I don't pay for return receipt and certified mail), but Intuit won't let anyone get a refund for e-filing even if they provide an error code that doesn't match the scenario.