Get your taxes done using TurboTax

You need to stop marking this solved.

 

I tried one more time today:

 

1. 2019 was first time filing (mailed in); 2020 is not first time.  I did use TurboTax for my kids last year.

2. Still under 16

3. Put in AGI from 2019 (double-checked)

4. Doesn't have a driver's license (but no Alabama or New York filings)

 

Within 20 minutes of e-filing I get IND-674-01 which is not appropriate for this criteria.  It's for <16 who have never filed.  Does TurboTax require that the 2020 return has pre-imported the 2019 return to flag as not first time filer?  Or is this solely the IRS knowledge?

 

I paid money to e-file state of NJ and now will have to mail it in which is not just an additional cost (as USPS will lose it if I don't pay for return receipt and certified mail), but Intuit won't let anyone get a refund for e-filing even if they provide an error code that doesn't match the scenario.