Updates

[LeonardS]

This may be an issue with your web browser.  Clear your browsers cookies and cache then reboot your computer.  If this does not solve the issue post a reply for additional help. 

[lyonden]

I can't find the tab you refer to to download the "update" that I now need now that my taxes are done, paid for, and glitching over the supposed need for an update. This should have been done before I started. Unsat at any speed! Of course, I don't see any help phone nr!

[VolvoGirl]

Are you using the Desktop installed program?  On Windows or Mac?  On Windows Desktop yo go up to the very top menu line, go to Online then Check for Updates.  Or close Turbo Tax and reopen it.  Try rebooting your computer.

See on this screen shot up in the top black bar, the 5th item

[LinaJ2020]

Are you using an online version or desktop?

• If you are using the TurboTax CD/Download software program, open the program, from the top, under Online, select Check for Updates.
• If you are using the online version, it's an automatic update when you sign in and out. 

 If you are using the online version, you might also want to clear the cache as well.

 Click here: Cache or try a different browser. 

@lyonden

[Rochelle58]

Why won't Turbo Tax Federal install updater, error 2329?

[briand361]

Didn't work. Still can't file state tax due to error message "Need to update." When I try to update program says "Updates current." Tried uninstalling and reinstalling in selective startup after deleting the TT Delux program. Still not working. Wasting so much time on this! 3 years in a row had problems with this software. About ready to dump Intuit and its inferior support!

[mesquitebean]

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@ briand361 wrote:

Didn't work. Still can't file state tax due to error message "Need to update." When I try to update program says "Updates current." Tried uninstalling and reinstalling in selective startup after deleting the TT Delux program. Still not working. Wasting so much time on this! 3 years in a row had problems with this software. About ready to dump Intuit and its inferior support!

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Is it NY or MA by any chance?  If so, see this FAQ (Windows version)  :
https://ttlc.intuit.com/community/tax-topics/help/there-is-an-update-available-for-your-version-of-t...

If not, then phone TurboTax Support.  Ask them to provide you your state program download as a standalone state installer.  I've seen some users say that worked for them.  So that's something to try.

You can use this contact form to get a phone number, or it may schedule a call back.  Where it asks what product you are using, be sure to indicate you are using the CD/download version.
https://support.turbotax.intuit.com/contact

[mesquitebean]

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@Rochelle58 wrote:

Why won't Turbo Tax Federal install updater, error 2329?

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While it's possible someone might see your question and respond with some info in this thread, you probably should ask that as your own new thread instead of in the midst of an old cluttered thread.  Then it will show up the whole forum as unanswered.  And it is more likely to receive attention if you mention that in the thread title.  But continue to watch both threads.

You can start your thread by clicking the blue "Ask a Question" button at this link:
https://ttlc.intuit.com/community/taxes/discussion/02/202

The question line is limited in space and is for a summary of your issue.   Mention the Error 2329 there as part of your question title to attract anyone familiar with it.  Then below that is a box for more details about your issue if needed.

[userfoxden]

Need updates for Turbo Tax CD 2020.  Where do I get them?  

[VolvoGirl]

How to update

https://ttlc.intuit.com/community/installing/help/how-do-i-update-turbotax-cd-download/00/26038

For Windows, If your program says it's up to date or you can't update it then do the Manual Update.  This has also fixed the State forms not available problem for some users.

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...