@ briand361 wrote:
Didn't work. Still can't file state tax due to error message "Need to update." When I try to update program says "Updates current." Tried uninstalling and reinstalling in selective startup after deleting the TT Delux program. Still not working. Wasting so much time on this! 3 years in a row had problems with this software. About ready to dump Intuit and its inferior support!
Is it NY or MA by any chance? If so, see this FAQ (Windows version) :
https://ttlc.intuit.com/community/tax-topics/help/there-is-an-update-available-for-your-version-of-t...
If not, then phone TurboTax Support. Ask them to provide you your state program download as a standalone state installer. I've seen some users say that worked for them. So that's something to try.
You can use this contact form to get a phone number, or it may schedule a call back. Where it asks what product you are using, be sure to indicate you are using the CD/download version.
https://support.turbotax.intuit.com/contact
