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Brookemsinger
New Member

Pricing

I am trying to understand why I am being charged for Expert Assist right before filing when I did not use any expert help and did everything myself. 

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Thursday
last updated ‎April 09, 2026 5:50 AM
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xmasbaby0
Level 15
Level 15

Pricing

TO REMOVE TURBOTAX LIVE

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-subscriptions/remove-turbotax-liv...

 

HOW CAN I DOWNGRADE TO A LOWER VERSION

https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-pri...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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LaShaunA3
Employee Tax Expert
Employee Tax Expert

Pricing

This usually means that Expert Assist was selected at some point, even briefly, and the fee stays unless you remove it before filing. You can file without expert assistance by downgrading.



Here's an article showing how to remove TurboTax Live. 
 

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