My Turbo Tax CD for 2021 will not complete the installation, how do I fix that?

[RayD1]

Using Turbotax Premier I could not enter SSA data using step-by-step. I followed a user's  hint and entered directly to form. Not till wasting a lot of time trying to solve MY hardware/software(?) problem. 

[SForrestLO]

Is there an error message?

Where do I enter an SSA-1099, SSA-1099-SM, or SSA-1099-R-OP1?
https://ttlc.intuit.com/community/entering-importing/help/where-do-i-enter-an-ssa-1099-ssa-1099-sm-o...

@RayD1

[Joanot]

I purchased a 2021 Turbotax CD Premier from Amazon. As I attempted to install it, it refused because of  a missing file from Data1.cab:  _fdp.2_ws_f0122f_sfdptt_idf_smrof    I understand that this is an installation file. I tried with the CD again, I seemed to get the proper Turbotax program and I could enter all my data. However, as I attempted to upload your federal upgrades, I got again the same message. I attempted the reload for the third time the CD, I chose the repair option and I got once again the same message mentioned above, although I already had  a filled 2021 return in my computer. Now the regular Turbotax text has reappeared as completed as before, but I fear that it may refuse to file my return. What do I do?  I hope, you don't ask me to start from the beginning

[CarissaM]

Please follow the instructions here to manually update your software. 

Please let us know if you need further assistance. @Joanot

[carrotttop17]

I bought my CD and I can't it to download tried several times

[Wkheart]

I have a chrome book and I can not down load my desk?  What am I doing incorrectly?

[VolvoGirl]

You can't install the Desktop CD/Download program on a Chromebook.  You need a full Windows or Mac computer.

Window System Requirements

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

Mac System Requirements

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...

If you cant install Turbo Tax you can use the Online browser version.

Online System Requirements

https://ttlc.intuit.com/community/system-requirements/help/turbotax-online-system-requirements/01/25...