Login stuck in loop

[FlaBoy]

I'm using online version. My computer is windows, and I access  using the app on my iphone.  

[MichelleLO]

Have you tried using another browser? If you are using Chrome, try logging in via an incognito browser. 

@FlaBoy

[FlaBoy]

Yes of course. I tried incognito mode, Edge, and Firefox. I am so frustrated.

[MichelleLO]

Please reach out to TurboTax Customer Support for assistance with this issue.

What is the TurboTax phone number?

@FlaBoy

[markjenna]

Any help with this.   This is currently happening to me.  

[MoniqueLO_]

You may want to try a different browser or try clearing out your browser's cache and cookies. Please see How do I delete cookies? and How to clear your cache for more information. 

If you need additional assistance please feel free to contact Customer Support. 

@markjenna

[markjenna]

i have done all this....  It is on your end.  I have done everything. 

[Critter-3]

If you need additional assistance please feel free to contact Customer Support. 

[dex fairbanks]

Cant get past login

Gave reset password

Still ant get past login cycle

[TiffanyL]

@dex fairbanks 

Have you tried the steps provided below? 

• Log completely out of your TurboTax account
• Clear cache and delete cookies
• Then log back in and see if you are still having the same issue

You can also try using a different web browser. If you are still having the same issue after trying the above steps, please respond back here and let us know.