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@harv2002 Go to this TurboTax website to download the TurboTax desktop edition you purchased - https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/
Does Turbo Tax Deluxe 2025 come on a CD?
No. Desktop 2025 software is a download.
2025 TURBOTAX
DOWNLOAD (This requires a full PC or Mac—-cannot be used on a mobile device)
https://turbotax.intuit.com/personal-taxes/cd-download/
You can also purchase the desktop download from various retailers such as Costco, Amazon, Walmart, Best Buy, Staples, Sam’s Club, etc. etc. etc.
This link Where can I obtain authentic TurboTax software? has a list of authorized TurboTax resellers.
When you use desktop software, there is an additional fee to e-file a state return. You can avoid that fee if you print, sign and mail the state return.
SYSTEM REQUIREMENTS FOR DESKTOP DOWNLOAD 2025
https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements/
I tried calling but can’t get an actual person. I filed my taxes this am and the refund amount is not what it should be after fees, there’s around 300 being taken out of my return which it doesn’t add right after the fees are taken out, why is this
No one in the user forum has access to your account or to information about your fees.
How can I see my TurboTax fees?
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
Another possibility----do you owe tax due to the state? Did a summary at the end confuse you?
The “summary” given to you by TurboTax may have confused you. That summary just nets out the difference between a refund you are getting and an amount you owe. Or it adds two refunds or tax “due” amounts together.
The federal and state treasuries are completely separate from each other.
Your state tax due cannot be paid from a federal refund.
And….your federal tax due cannot be paid from a state refund.
Neither refund can be used to pay the amount due to the other one.
If you owe tax due, you have to pay it yourself by the filing deadline on April 15, 2026.
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