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damonrain
New Member

It is claiming to accurately complete my taxes I need to upgrade and pay $119.00 and I do not agree to pay this amount. What can I do?

I've never had to pay for this service and I only had a small amount of savings in stocks, so paying $119.00 for this would be ridiculous.  Any advice how to avoid this fee?
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2 Replies
ee-ea
Level 15

It is claiming to accurately complete my taxes I need to upgrade and pay $119.00 and I do not agree to pay this amount. What can I do?

KatrinaLO
Intuit Alumni

It is claiming to accurately complete my taxes I need to upgrade and pay $119.00 and I do not agree to pay this amount. What can I do?

Please see this TurboTax Help Article for assistance with switching products or downgrading versions that are right for your tax situation. TurboTax Free Edition (and TurboTax Live Basic) are intended for taxpayers with very simple returns that can fit on the new 1040 form without any schedules.

If we detect that your tax situation requires expanded coverage, like deductions for owning a home or self-employment income, we'll prompt you to upgrade to a version that supports the forms you need so we can maximize your tax deductions and ensure you file an accurate return.

 

@damonrain 

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