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I need to talk to a customer service person. There is an area that won't accept my input. It's a glitch in YOUR system. HELP!!!
@Valerie Warnke Right above your post there was a reply that tells you how to contact customer support. But here it is again.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 9 p.m. Pacific time daily
I need a customer service number. There is a glitch in your program that I need to know what to do.
@Valerie Warnke wrote:
I need a customer service number. There is a glitch in your program that I need to know what to do.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
I need to file electronically for someone else. I'm willing to pay if needed. Please help how I can resolve this.
I already use the number of returns for free.
Thanks,
Ray Echevarria
@Rechevarria1 wrote:
I need to file electronically for someone else. I'm willing to pay if needed. Please help how I can resolve this.
I already use the number of returns for free.
Thanks,
Ray Echevarria
If you are using the TurboTax desktop CD/Download editions installed on your personal computer, there are only 5 free federal e-files included with the program. This number is set by the IRS and cannot be changed.
You can start, complete and file more tax returns but they can only be printed and mailed.
What is the phone number that will let me talk to a person rather than an endless loop of a prerecorded message.
@Walt15 wrote:
What is the phone number that will let me talk to a person rather than an endless loop of a prerecorded message.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
When I try to submit my return i am directed to my email account for a verification code.
When I get the code and type it into the tubotax for verification the code is timed out....?
What should i do
@jc6943407 wrote:
When I try to submit my return i am directed to my email account for a verification code.
When I get the code and type it into the tubotax for verification the code is timed out....?
What should i do
You must keep the TurboTax online tax return window open on your web browser. Then you need to open a new web browser window to access your email for the verification code and then enter the code in the open TurboTax window for your tax return.
I have been overcharged!
How can I see my TurboTax fees?
https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
I need to speak with someone about irs rejecting my returns
You received an email that we cannot see that tells you why your tax return was rejected.
Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead.
What is the rejection code or rejection message?
If it was rejected for AGI—-your 2022 AGI might not be in the IRS system if you filed late. Try using zero instead.
If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311
If that does not work and you still cannot e-file, then print, sign, and mail your tax return.
I need to find my agent
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