Is the NYS download available?

[chas1103]

I have tried to start the NYS portion of my 2023 return. It keeps wanting to download NYS even though it stated it has been downloaded. It won't let me get past the "start' button without trying to download it again.

PS: I did find the "Edit Messages" link.

[SteamTrain · Accepted solution]

You should probably stop trying.

State forms are rarely available until sometime in January.

Right now, the Print-Only 2023 NY forms are expected to be ready 11 Jan 24,

....and e-file-ready 2023 NY forms after 25 January 24.

No promises though as sometimes those dates change, and a few forms in each list, might be posted as being "ready" even later;

Intuit App

[DoninGA]

Adding onto @SteamTrain 's reply -

If you did not sign onto your TurboTax account with your User ID and Password, select New York as the state to download and then click on the button Download State, then the state program was not downloaded.

TurboTax cannot automatically download a state tax program for you.  You must initiate the download.

[chas1103]

You may be right. I have never had this problem before, but I have always waited for the CD to be available in my local store, and not an Intuit download.

Thanks,

cv

[chas1103]

I did initiate the download while I was in the Turbotax Deluxe program itself. I have never had to sign in to get my free state download. It usually asked if you want that state to be your free state download. In the past I have, and will again this year, order and pay for another state for my son while in the program. I do have to call Intuit to get that 2nd state downloaded to my download list for possible future use. I am signed in now and will try to download NYS. I just went in and tried to download NYS and it said my software is up to date, still wants to re download it again. I think SteamTrain is right.

Thanks,

chas

UPDATE: I just looked in my download list and w_new_york_ind_2023.000.0100.exe was in the list. I have never seen NYS listed before, other than the 2023 NYS, listed in my download list. The only ones listed are my 2nd state and my efifes. I downloaded the NYS executable file. While in the program, I activated the NYS download and it is still asking me to download NYS. I will check with support tomorrow.

[chas1103]

SteamTrain,

I just exited my Turbotax program and installed the w_new_york_ind_[phone number removed].exe file from my desktop. The w_new_york_ind_[phone number removed].exe was placed on my download list. I checked my Program Files and Program Files (x86) and the NYS forms are there. After restarting my 2023 tax file and going to the state "start', it still wants me to download the NYS software. I've been running Turbotax since the 90's, if not before, and It's got me by the sneakers. I'll check with Intuit tomorrow. I had ordered the CD from Intuit, but it didn't arrive, so after about 3 weeks Intuit sent me the download. I think from now on I will wait for the CD to arrive at my local store.

Go figure!

[chas1103]

SteamTrain,

I called Turbotax support this morning and I was told that even though they downloaded the 2023 NYS .exe file to my download list, it won't be available, or work, until January 11th at the earliest,

Thanks for the help,

chas

[chas1103]

SteamTrain,

I called Turbotax support this morning and I was told that even though they downloaded the 2023 NYS .exe file to my download list, it won't be available, or work, until January 11th at the earliest. ( in my reply I noticed the "[phone number removed]" in the .exe file. It must have mistaken the numbers in the file as a telephone number. It looks like a good security measure.) PS: Sorry for the similar posts.

Thanks for the help,

chas