Tax Year Prior to 2020: I would like to talk to someone

[DoninGA]

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@Mktilwic wrote:

I filed my 2019 federal tax and everything was fine until I had to put in my 2018 AGI and the IRS rejected it. Since I filed with turbo tax last I do not have the 2018 info saved. Is there any way to pull up last years and get my AGI.

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https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View adjusted gross income (AGI)

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

[MayaD]

If you can't locate your 2018 return, you can request an online transcript or a copy by mail from the IRS transcript website. 

If the IRS keeps rejecting your return, you can print it and mail it in.

[Mytaxes51773]

I.e. Filed both state and federal taxes why did they Send me a paper check when I paid for e-filing isn't that the point

[JohnW222]

The fact that you received checks for both your federal and state income tax refunds would seem to indicate that there might have been an issue with the direct deposit information you provided.

There could be other reasons, but only the IRS and your state taxing authority could tell you what those are.

Please see the TurboTax Help article “What if I entered the wrong bank account for direct deposit?” for more information.

For IRS contact information, please see IRS Phone Numbers in the IRS' Let Us Help You page.

[Grandbaby]

I have question about deductions and what you can claim on farming?

[ThomasM125]

You can use the following link to find options to contact a TurboTax agent, or click on the "Help" screen while logged in on Turbotax:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[MiaReed]

I cant use my turbo debit card .It keeps saying wrong pin number but its the right pin

[KrisD15]

The link below should help

TurboTax Card Help

[Tiara2]

My taxes got rejected I would like to know why

[LeonardS]

When you were notified you tax return was rejected did you receive an error code or message?  If you did post the code or message for additional assistance.

[Alexislega6]

Where is my federal taxes at

[WKins2]

To check the status of you tax return to make sure it was e-filed and accepted click here: https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/01/25538/highli...

To check the status of your refund click here: https://www.irs.gov/refunds

To chat with a TurboTax customer care representative, click here:  https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

[Kimberleybrookejackson]

I have been trying to find out the status of my return

[DeanM15]

You can check the status of your return by signing into TurboTax. If you have filed you will see one of three return statuses. 

Pending means, you filed and are waiting for the IRS to Accept or Reject, Accepted means the IRS has accepted the return, Rejected means the IRS has rejected the return and you need to correct the return or mail it in. 

You can also check the IRS Where's My Refund site after your return has been accepted. 

@Kimberleybrookejackson

[kizzy0618]

I would like to know when turbo tax will be depositing my money into my account, because the IRS sent it to them