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Don't let the scary letter worry you ... if you have sent in the return and the required 8962 and 1095-A then there is nothing more you can do until they process it. Read the notice carefully ... is there a way to call to alert them ?
"Re: I've asked twice now, and got no response."
Responses to your other questions:
https://ttlc.intuit.com/community/after-you-file/discussion/my-refund-still-hasnt-come/01/1646755
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